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ASM Global

Operates and manages venues worldwide

Director of Sales & Catering

Account ExecutiveConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listed

About the Job

Requirements

  • A Bachelor's degree in Hospitality, Business, Marketing, Communications, or a related field is preferred.
  • Seven to ten or more years of progressive experience in catering sales, hospitality sales, event sales, or venue sales.
  • Proven success leading hospitality, catering, event, or venue sales functions with responsibility for revenue generation, client relationships, team leadership, and cross-functional event execution.
  • Strong leadership experience including hiring, coaching, training, performance management, and establishing accountability measures for a professional sales team.
  • Expertise in developing high-value corporate, catering, and event business.
  • High proficiency with customer relationship management, catering and event management, Microsoft Office, and sales reporting systems.
  • Exceptional communication, presentation, financial analysis, organizational, and relationship-management skills.
  • Ability to work a flexible schedule based on business needs, including occasional evenings, weekends, holidays, and event days.

Responsibilities

  • Develop and execute the annual Sales & Catering strategy for AT&T Discovery District, including revenue goals, new business development, client retention, pricing strategies, catering packages, and sales initiatives.
  • Establish clear departmental goals, performance expectations, priorities, and accountability measures for the Sales & Catering team.
  • Provide clear and consistent leadership to the Sales & Catering team by defining individual responsibilities, communicating departmental priorities, monitoring performance, and holding team members accountable for established processes and results.
  • Recruit, hire, train, coach, mentor, and manage the performance of Sales & Catering team members through regular individual and team meetings, performance feedback, and professional development.
  • Establish and maintain consistent processes for lead assignment, prospecting, follow-up, pipeline management, client communication, contracting, and event handoff.
  • Monitor the sales pipeline and individual and team activity to ensure leads are actively managed, follow-up occurs timely, and business opportunities are appropriately advanced.
  • Analyze sales performance, booking trends, pace, conversion, revenue opportunities, and other key performance indicators to identify risks and opportunities and adjust sales strategies accordingly.
  • Prepare and communicate regular sales forecasts, pipeline updates, revenue performance reports, and departmental priorities to the General Manager and other senior leaders.
  • Ensure accurate and timely use of approved sales and event-management systems, including the consistent maintenance of client information, event details, activity notes, proposals, contracts, banquet event orders, and other required documentation.
  • Maintain oversight of banquet event order development and event details to ensure client commitments are accurately documented and communicated to Culinary, Food & Beverage, Operations, Finance, and other affected departments before execution.
  • Establish clear internal communication and handoff procedures between Sales, Culinary, Food & Beverage, Operations, and other departments to support successful event execution.
  • Partner with Culinary and Food & Beverage leadership on menu development, pricing, tastings, event feasibility, service expectations, and other catering-related initiatives.
  • Develop and maintain strong relationships with corporate clients, event planners, community partners, AT&T stakeholders, and other business partners to support repeat business and new revenue opportunities.
  • Identify and pursue new corporate, social, catering, and event business appropriate for AT&T Discovery District.
  • Develop sales initiatives such as client site visits, tastings, showcases, networking opportunities, and targeted outreach designed to generate new and repeat business.
  • Serve as the senior Sales & Catering point of escalation for significant client concerns and partner with operational leadership to resolve issues appropriately.
  • Review event outcomes and client feedback to identify service trends, operational opportunities, and opportunities for repeat or expanded business.
  • Partner with Finance and operational leadership to ensure sales commitments support established profitability expectations and appropriate financial controls.
  • Participate in leadership meetings, event meetings, pre-conferences, client meetings, and other operational planning meetings as appropriate.
  • Support onsite events as business needs require, particularly for high-profile, complex, or strategically important events.
  • Ensure departmental practices comply with Legends policies, procedures, and applicable workplace expectations.
  • Perform other duties as assigned based on the operational and business needs of AT&T Discovery District.

Desired Qualifications

  • Tripleseat experience is preferred.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

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