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Anglian Water

Regulated water supply and wastewater services

System Operator

Operations & LogisticsPosted on Nov 11
Full-timeRutland, UK

About the Job

Requirements

  • Qualified to HNC/HND level, or equivalent operational experience.
  • Experience within water supply operations or a comparable operational environment.
  • Strong understanding of water supply systems, production, storage, and distribution principles.
  • Experience using operational data, telemetry, or monitoring systems to support decision-making.
  • Ability to identify, assess, and escalate operational risks effectively.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Ability to remain calm under pressure and make sound operational decisions.

Responsibilities

  • Maintain a whole-system view of production, demand, storage, transfers, asset availability, and operational risk.
  • Proactively monitor system performance, identify emerging issues, and coordinate operational actions to maintain safe and reliable customer water supply.
  • Monitor live system performance against production plans.
  • Take or coordinate operational actions to maintain network balance and resilience.
  • Identify and escalate emerging operational risks.
  • Support incident response and manage periods of elevated system risk.
  • Work closely with operational, maintenance, water quality, and planning teams.
  • Use telemetry, operational data, and forecasts to inform decision-making.
  • Contribute to continuous improvement of system control, automation, and operational performance.
  • Maintain accurate operational records and deliver effective shift handovers.

Desired Qualifications

  • Experience in water production, system control, or production planning.
  • Knowledge of Supervisory Control and Data Acquisition (SCADA), telemetry, or control systems.
  • Experience managing operational incidents, outages, or periods of increased system risk.
  • Understanding of network operations, water quality, and system resilience.

About the Company

Anglian Water

Regulated water supply and wastewater services

Anglian Water provides water supply and wastewater services in the East of England for about 4.3 million customers. It extracts, treats, and distributes drinking water and collects and treats wastewater, funded mainly through regulated customer charges. The company invests in infrastructure and technology to ensure reliable, safe water service and aims to operate with high environmental and social responsibility. It also offers support for customers in financial difficulty and provides priority services for those in need. Compared with peers, Anglian Water’s scale, regulated revenue model, and strong focus on infrastructure investment, water quality, sustainability, and customer support distinguish it from other utilities. The company’s goal is to maintain world-class water quality, deliver dependable services, and advance environmental stewardship and social responsibility in the communities it serves.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Huntingdon, United Kingdom
Founded
1989

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