Deputy Manager - Payroll

Introduction

Welcome to Gallagher in Manila, a dynamic hub where expertise, collaboration, and purpose come together to support our global operations. Our teams support colleagues and clients around the world across insurance, risk management, technology, finance, and shared operations. We do this by staying true to who we are: curious, grounded in integrity, and guided every day by The Gallagher Way.

More than an operations center, here you will find a community that helps you grow with leaders who back your development, opportunities to learn, and work that genuinely makes a difference. If you enjoy solving problems, working with others, and contributing to something bigger, Gallagher Manila offers a career where your strengths can thrive and your impact is felt far beyond our walls.

How you'll make an impact

Responsibilities:

• People Leadership & Capability Building

  • Directly supervise, mentor, and upskill a team of payroll analyst/s, setting measurable operational targets and KPIs.
  • Conduct regular 1-on-1s, performance reviews, resource capacity planning, and skill matrix evaluations to prevent single-point-of-failure risks.
  • Foster a culture of operational excellence, compliance rigor, accountability, and customer-first employee support.
  • Oversee workflow allocation, workload distribution across payroll cycles, and review/sign off on team calculations before final disbursement.

  Multi-Location Operations & Scalable Growth

  • Manage end-to-end payroll operations across GCoE Philippines
  • Support aggressive headcount growth, organizational restructuring, site expansions, and entity setups by standardizing payroll workflows and establishing robust cut-off schedules.
  • Drive operational readiness for mergers, acquisitions, and mass onboarding campaigns, ensuring seamless absorption of new cohorts into existing payroll schedules.
  • Implement scalable internal controls, audit mechanisms, and governance frameworks that maintain calculation accuracy during periods of high-volume hiring

  End-to-End Payroll Operations & Accuracy

  • Oversee the execution of semi-monthly gross-to-net payroll runs, ensuring strict adherence to disbursement schedules and error-free execution.
  • Direct the processing of complex inputs across multiple sites: multi-tier shifts, night shift differentials, overtime, holiday premiums, incentives, and expense reimbursements.
  • Govern the final pay and clearance process across, ensuring strict compliance with DOLE Labor Advisory No. 06-20 turnaround mandates.
  • Lead the annualization exercise, including 13th-month pay calculations, BIR Form 2316 generation, and year-end tax adjustments.

• Statutory Governance & Compliance

  • Maintain comprehensive compliance with Philippine Labor Code provisions, BIR regulations and statutory benefits across all locations.
  • Review, authorize, and submit statutory returns and remittances:
  • BIR: Withholding Tax on Compensation (Forms 1601-C, 1604-C, and annual Alphalist).
  • SSS: Social Security and Employees' Compensation contributions.
  • PhilHealth: Universal Health Care contributions and reconciliations.
  • Pag-IBIG / HDMF: Mandatory savings, MP2 programs, and multi-purpose/calamity loan deductions.
  • Serve as the primary payroll contact for statutory audits, external financial reviews, and DOLE inspections across all operating sites.

  Finance Partnership & Process Automation

  • Partner with Finance to ensure accurate journal entries, monthly payroll provisions, and balance sheet reconciliations.
  • Lead payroll system upgrade initiatives, user acceptance testing (UAT), and seamless integrations between time-and-attendance tools, HRIS, and ERP systems.
  • Continually identify operational bottlenecks to transition manual, site-specific spreadsheets into centralized, automated workflows.

About you

Qualifications:

• Typically requires a University Degree or equivalent experience and minimum 6 years prior relevant experience.

• Knowledge of ERPs

• Taxation

• Payroll Works closely with cross-functional teams, such as HR and Finance, to integrate payroll processes with related systems and ensure data integrity.

• Collaborate with internal and external stakeholders, such as tax advisors, benefits providers, and cross-functional teams

• Experience with vendor management and coordinating with external service providers.

• Proficiency in HRIS systems and Microsoft Office Suite, particularly Excel.