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Teleperformance

Outsourced customer experience management services

Software Development Developer 2

Software EngineeringConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Comprehensive knowledge of the specific software development discipline or broader area in which the position operates.
  • Ability to execute specialized projects and activities according to established principles.
  • Ability to work independently, generate workload, and take responsibility for the end product.
  • Ability to supervise the work of less experienced professionals and provide professional expertise.
  • Ability to manage and oversee short-term activities within a team and make operational decisions within a defined scope.

Responsibilities

  • Conduct requirements gathering and analysis to understand the software domain, functionality, hardware-software interfaces, and overall software characteristics.
  • Use programming, scripting, and database languages to write software code.
  • Support software testing, deployment, maintenance, and evolution by correcting programming errors, responding to scope changes, and coding software enhancements.
  • Apply software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Execute specialized software development projects and activities.
  • Supervise the work of less experienced professionals and take responsibility for the end product.
  • Manage and oversee the implementation of short-term activities within the team.
  • Improve day-to-day activities and processes.
  • Deliver professional responsibilities focused on professional excellence.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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