JOB PURPOSE: The Family Services Coordinator creates, provides, and/or coordinates services and activities with families and communities that foster strength, healthy living, and overall well-being. The Family Services Coordinator coordinates, reviews, and implements child health functions. The Family Services Coordinator provides support in a case management style and acts as a liaison between families, staff members, communities, and other family related services. They assist Parents/Guardians/Adult family members to become advocates for their children and family.

RESPONSIBILITIES AND DUTIES:

Creates maintains a positive work environment by ensuring staff feel heard and valued and builds relationships based on mutual trust and rapport..
Approaches all issues with a win-win attitude that respects the dignity of all parties.
Educates and engages parent/guardian to obtain age-appropriate health screenings/exams, with follow-ups as needed.
Maintains health files according to agency procedures and confidentiality guidelines.
Demonstrates knowledge of health services and agency policies and procedures.
Promotes safety through awareness and application of regulations.
Identifies and recruits Head Start eligible families and children, including children who are homeless, children with disabilities, and vulnerable populations.
Determines, verifies, and documents eligibility.
Works closely with ERSEA manager to maintain funded enrollment level.
Interviews parents/guardians as directed by policy and procedure and works with ERSEA and Center Manager to determine best placement.
Monitors attendance and provides appropriate follow-up when absences are frequent.
Ensures a trusting, collaborative, partnership building process is implemented with each family.
Is respectful of all family values and cultures
Identifies each family’s risk and protective factors.
Establishes professional roles and boundaries with families.
Promotes family’s willingness to participate in the program.
Orients families to the program.
Supports families in the partnership process.
Assists families with setting appropriate SMART goals according to program policy.
Establish community partnerships to gather resources and information beneficial to our families.
Represent Head Start by attending community meetings, events, and functions.
Hosts family/community events that promote quality time, engage the participants, and support the Head Start mission.

SKILLS AND QUALIFICATIONS:

Ability to lift/manipulate/move objects weighing no more than 60lbs. from one place to another.
Ability to lift objects from the floor to 18in. above the shoulder.
Ability to drive or provide transportation for required travel in specified county, counties, or service area.
Must possess a wide range of mobility and dexterity as to perform job related activities.

EDUCATIONAL REQUIREMENTS:

High school diploma/GED (required).
Associate or bachelor’s degree in social services or related field and 6 months of related experience (preferred).
Willingness to obtain a credential or certification in social work, social services, family services, human services or other related area within eighteen (18) months of hire.

SCHEDULE:

Full-time, Monday-Friday.

Central Kentucky Community Action Council Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

About the company

Central Kentucky Community Action Council is a Kentucky community-action nonprofit. It operates early childhood education, transportation, nutrition, employment, aging, and other support programs for local residents. Its services assist children, families, older adults, job seekers, and people navigating economic or practical barriers. The organization coordinates grant-funded programs, classrooms, transportation, case support, food services, outreach, facilities, compliance, and nonprofit administration. Work spans early education, family services, driving, nutrition, outreach, case support, maintenance, and program administration.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Lebanon, Kentucky

Founded

N/A

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Simplify's Take

What believers are saying

August 2026 site data shows 85,673 CKCATS trips and 65,453 senior meals.
April 2026 brought Kentucky Housing Corporation funding for CKCAC's Affordable Housing Program.
The 2026-2028 Strategic Plan approved March 18, 2026 prioritizes housing, partnerships, and funding growth.

What critics are saying

Federal CSBG, LIHEAP, and Weatherization cuts threaten CKCAC's operating model.
OMB delays to appropriated CSBG funds squeeze cash flow and staffing planning now.
Heavy reliance on public grants makes a single federal budget fight existential.