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Hersha Hospitality Management

Manages hotels and investments for owners

Director of Sales

Account ManagementPosted on Nov 5
Full-timePhiladelphia, PA, USANo salary listed

About the Job

Requirements

  • A college degree is preferred.
  • Previous sales experience in a comparable hotel size and scope is required; operations experience is preferred.
  • Public relations and community marketing experience are required.
  • Proficiency in Excel, Word, Delphi, and access database tools is required.

Responsibilities

  • Use internal and external resources and data to develop strategic plans incorporating all business segments.
  • Understand sales and business processes, support corporate and hotel goals, and contribute to enhancing customer value.
  • Identify customer business requirements and craft customer offers that increase hotel revenue share.
  • Monitor sales-team achievement of objectives and take corrective action for shortfalls against the annual marketing plan.
  • Achieve annual hotel revenue goals established in the annual budget.
  • Maintain relationships with key hotel accounts to increase customer satisfaction and account revenue.
  • Use professional sales techniques to negotiate terms and conditions that satisfy internal and external customer requirements.
  • Articulate and leverage the hotel’s benefits to close sales opportunities.
  • Prepare and maintain a current annual marketing plan with measurable initiatives to maintain and grow each business segment.
  • Model effective selling techniques and develop others while demonstrating commitment to industry and personal development.
  • Develop oral and written presentations that clearly communicate ideas, opinions, recommendations, and conclusions.
  • Travel locally to conduct outside calls, promote the hotel, and review competition.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.
  • Work a variable schedule that may include occasional holidays and weekends.
  • Travel moderately between the hotel and client locations.

Desired Qualifications

  • Operations experience is preferred.
  • Hilton experience is preferred.
  • Additional or advanced degree coursework in business administration, marketing, and communications is a plus.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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