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Dentalcorp

Regional Manager

Business & StrategyUpdated on Nov 15
Full-timeNewmarket, ON, Canada

About the Job

Requirements

  • At least 5 years of experience in multi-site management, preferably in dental or healthcare.
  • A bachelor's degree in Business Administration, Health Services Management, Dental Administration, or a related field is considered an asset.
  • Strong leadership, coaching, and mentoring capabilities.
  • Strong financial acumen, including budgeting, forecasting, and key performance indicator analysis.
  • Knowledge of dental industry regulatory and compliance standards.
  • Ability to travel frequently within the region and a valid driver's license.

Responsibilities

  • Lead, coach, and develop Clinic and Office Managers, building leadership capability and succession strength across the region.
  • Set clear expectations aligned to objectives and key results and foster a culture of accountability and collaboration.
  • Identify and develop high-potential talent within clinic teams.
  • Champion a patient-centred culture and partner with clinical leaders to deliver consistent, high-quality care.
  • Improve appointment planning and clinic flow while supporting resolution of escalated patient concerns.
  • Maintain regulatory, provincial, and facility standards in partnership with cross-functional teams.
  • Partner with Clinic Managers and Lead Dentists to set annual goals and turn performance insights into action.
  • Drive growth and operational improvement across patient engagement, hygiene production, pricing, and workforce management.
  • Lead change, reinforce operating standards through regular clinic visits, and connect clinics with Support Centre programs and resources.
  • Support the integration of new clinics with integration and training partners.
  • Own regional profit and loss performance and coach Clinic Managers on budgeting, forecasting, payroll, and workforce optimization.
  • Strengthen cost discipline and provide clear insights in monthly, quarterly, and annual business reviews.
  • Strengthen collaboration between clinics and Support Centre teams while ensuring accountability for payroll, scheduling, reporting, banking, and accounts receivable.

Desired Qualifications

  • Multi-site operations experience in dental or healthcare is preferred.

About the Company

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