Crew Leader

Job Overview

The Fresh Cuts Crew Leader provides first-line leadership and direction to production employees within an assigned area of Fresh Cuts operations. This position is responsible for executing daily production plans, coordinating workflow, directing employees, and supporting safe, efficient, and quality-focused production.

The Crew Leader serves as a key communication link between production employees and management and is responsible for escalating operational, staffing, quality, food safety, or equipment concerns when necessary.

Key Responsibilities

• Provide day-to-day leadership and work direction to approximately 20–25 production employees within an assigned production area.
• Execute daily production plans according to established schedules, priorities, and work orders.
• Assign and communicate work responsibilities to employees based on production requirements.
• Coordinate employee activities and workflow to support efficient production operations.
• Monitor production progress and make appropriate adjustments within assigned authority to support schedule and productivity requirements.
• Ensure employees follow established SOPs, GMPs, food safety, quality, sanitation, and workplace safety procedures.
• Monitor the availability and proper use of raw materials, supplies, tools, and equipment.
• Provide hands-on direction, coaching, and support to employees regarding proper work methods and procedures.
• Assist with training and onboarding employees within the assigned production area.
• Monitor employee performance and communicate performance, attendance, conduct, or training concerns to appropriate management.
• Monitor product quality, accuracy, packaging, labeling, and compliance with established specifications.
• Track and communicate production information, including productivity, labor utilization, downtime, material usage, and other assigned operational measures.
• Identify production, equipment, material, quality, or workflow issues and take appropriate immediate action within assigned authority.
• Escalate significant or unresolved operational, food safety, quality, equipment, staffing, or employee concerns to management.
• Support proper production documentation and completion of required records.
• Promote teamwork, accountability, productivity, and a safe working environment.
• Maintain effective communication with Production Management and other operational departments.
• Perform other production leadership and operational duties as assigned.

Requirements

• Strong communication and interpersonal skills.
• Ability to provide clear instructions, direction, and expectations to production employees.
• Demonstrated ability to lead and coordinate employees in a fast-paced production environment.
• Ability to train, coach, and reinforce established work methods and procedures.
• Strong attention to detail and commitment to product quality.
• Ability to organize and prioritize production activities.
• Basic problem-solving and decision-making skills.
• Ability to identify operational issues and support timely resolution.
• Ability to appropriately escalate employee and operational concerns.
• Ability to consistently follow and reinforce SOPs, GMPs, food safety, quality, sanitation, and safety requirements.
• Ability to maintain professionalism and composure in a fast-paced environment.
• Dependability, accountability, and consistent follow-through.
• Bilingual English/Spanish communication skills preferred.
• Direct/Indirect contact with raw onions and exposure to chlorine

Physical Abilities

• Ability to lift, carry, push, and/or pull up to 40 pounds.
• Ability to stand and walk for extended periods.
• Ability to move throughout assigned production areas while directing and supporting employees.
• Ability to perform repetitive movements involving hands and arms.
• Ability to bend, reach, grasp, lift, push, pull, and use applicable production tools and equipment.
• Must wear required personal protective equipment (PPE) and follow applicable safety and food-handling requirements.

Education and Experience

• High School Diploma or equivalent preferred.
• Minimum of one year of relevant food production, manufacturing, or related experience preferred.
• Previous experience providing work direction or leadership to production employees required.
• Previous experience as a Food Processor III or comparable senior production position preferred.
• Demonstrated experience leading or providing work direction to a production team.
• Knowledge of production processes, product specifications, and quality requirements.
• Working knowledge of GMPs, food safety, HACCP, sanitation, and workplace safety requirements preferred.
• Ability to learn and effectively use applicable production documentation and company systems.

Technology Skills

• Microsoft Office Suite: Teams, Outlook
• Basic computer and digital literacy skills.
• Ability to use company-designated computers, tablets, scanners, and related technology.

Work Environment

• Manufacturing environment with exposure to a variety of machines and noise levels.
• Ability to work in refrigerated production areas maintained at approximately 36°F-38°F.
• Ability to work in a fast-paced food-production environment around machinery, equipment, and frequent employee movement.
• Must be able to work well with others and communicate in a respectful and professional manner
• The ability to work weekends and holidays as needed.

Additional information

About Baldor

Since our beginnings as part of the iconic Greenwich Village retail store, Balducci’s, Baldor has upheld its original promise—to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting-edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.

Benefits

Baldor is committed to supporting the well-being, stability, and long-term success of our employees. We offer a comprehensive and competitive benefits package, including:

• Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
• Company-Paid Medical, Dental & Vision Coverage
• 401(k) Plan with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability Coverage
• Employee discounts on Baldor products
• Commuter Benefits
• Career growth and development opportunities

Note: Benefits may vary based on position and employment status.

EEO Statement

Baldor believes in equal employment opportunity for all. We continue to build a culture of belonging where everyone is important within a more inclusive workforce and a better world. It is our policy that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. Baldor will ensure that all employment decisions are based only on valid job requirements.

Join Our Team

If you want to make an impact at a rapidly growing organization, we’d love to meet you. Apply today and help shape the future of specialty food distribution with Baldor!