W

Walmart

Sells groceries and essentials in stores and online

Store Manager - Division 1/Neighborhood Market

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeNorthampton, MA, USA$95k - $145k /yrIn-person

About the Job

Requirements

  • Four years of general management experience, including financial accountability.
  • Four years of experience supervising 50 or more exempt and non-exempt associates or employees, including responsibility for performance management, mentoring, hiring, and firing.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must successfully complete all job-required training and assessments, including Academy and Open Door training.

Responsibilities

  • Uphold the Company’s Open Door Policy by meeting with associates, listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions, including proactively seeking associate comments and concerns in their work areas.
  • Initiate, direct, and participate in community outreach programs; encourage and support associates and managers in serving the community; establish and maintain relationships with key individuals or groups; represent the Company; present the Company’s perspective to external organizations; follow media guidelines; and champion company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community.
  • Drive the facility’s financial performance by ensuring sales and profit goals are achieved, leading the management team in controlling expenses, developing plans to correct financial deficiencies, overseeing budget creation, and participating in analysis of economic trends and community needs for budget forecasting.
  • Model, enforce, and provide direction and guidance to hourly associates and managers on customer service approaches and techniques to resolve customer needs, complaints, and issues within company guidelines and standards.
  • Direct the management team in facility operations and communicate with management and hourly associates about facility operations, merchandising, and company direction.
  • Drive facility sales by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and sales forecasting, and assessment of economic trends and community needs.
  • Ensure the Academy training environment and store standards are successful by meeting Academy Store requirements and operating procedures; fostering an engaging, high-performance culture; integrating Academy associates into leadership and store meetings and activities; advising Academy staff on curriculum content; engaging and supporting trainees during store assignments through availability and job-shadowing opportunities; serving as a culture and operations champion; engaging customers in the Academy training format; maintaining customer service standards; advocating for the Academy program across supported markets; and participating in talent and succession planning in those markets.
  • Drive execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating plans and priorities, removing performance barriers, providing resources, identifying standards, measuring progress, adjusting performance, developing contingency plans, and supporting continuous learning.
  • Provide supervision and development opportunities for associates by selecting and training them, mentoring, assigning duties, building a team-based work environment, setting performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting belonging.
  • Promote and support company policies, procedures, mission, values, and ethics standards by training and directing others in their application, ensuring compliance, and using and supporting the Open Door Policy.
  • Ensure business needs are met by evaluating the effectiveness of plans, programs, and initiatives; consulting with business partners, managers, coworkers, and other stakeholders; soliciting, evaluating, and applying suggestions to improve efficiency and cost effectiveness; and participating in and supporting community outreach events.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected, and create opportunities for associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company’s goal of becoming a regenerative company by positively impacting associates, customers, members, and the wider world, creating belonging, eliminating waste, and participating in local giving.
  • Act in a selfless manner and remain humble, self-aware, honest, fair, and transparent.
  • Deliver results while putting customers first, adapt to how, where, and when customers shop, and apply the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions using data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience running a fresh or dry grocery area.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

Recently Posted Jobs

Explore more opportunities at Walmart

See more jobs