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Specialty Dental Brands

Dental practice support services platform

Traveling Lead Dental Assistant

DentalConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

  • Significant hands-on Dental Assistant experience in pediatric dentistry is required.
  • Prior experience serving as a Lead Dental Assistant, Clinical Lead, or in a comparable clinical leadership capacity is required.
  • Demonstrated success training, coaching, and mentoring Dental Assistants is required.
  • Demonstrated ability to prepare and coach Dental Assistants toward required clinical certifications is required.
  • Current Arizona Radiologic Proficiency certification or another current Arizona credential legally permitting dental radiography is required.
  • Current Arizona Coronal Polishing certification or another applicable Arizona credential permitting coronal polishing is required.
  • Strong working knowledge of OSHA, infection prevention, sterilization, clinical safety, and dental compliance standards is required.
  • Experience conducting or participating in clinical compliance assessments is required.
  • Strong knowledge of clinical supply ordering, inventory management, and budget stewardship is required.
  • Leadership ability and emotional intelligence to coach individuals with different personalities, experience levels, and learning styles are required.
  • Ability to provide direct feedback with patience, professionalism, and respect is required.
  • Ability to adapt and work comfortably in an evolving environment where processes and expectations may continue to develop is required.
  • Ability to distinguish non-negotiable regulatory and compliance requirements from operational areas that allow multiple effective approaches is required.
  • Strong judgment, organization, communication, and problem-solving skills are required.
  • Ability to influence and create accountability without direct reporting authority is required.
  • Ability to work independently and prioritize needs appropriately across multiple practice locations is required.
  • Ability and willingness to travel regularly throughout the assigned market and to additional supported locations as required is required.

Responsibilities

  • Provide hands-on, in-practice coaching and development for Dental Assistants and Lead Dental Assistants.
  • Assess individual clinical competencies and identify additional training and development needs.
  • Develop and execute individualized training plans for new and existing Dental Assistants.
  • Coach assistants in pediatric clinical workflows, including radiography, coronal polishing, charting and clinical documentation, impressions, chairside assisting, treatment setup, room turnover, sterilization, and other permitted clinical functions.
  • Demonstrate techniques chairside and provide real-time coaching when clinical team members need additional support.
  • Develop Dental Assistants to anticipate provider needs, prepare appropriately for treatment, minimize unnecessary movement and delays, and stay several steps ahead during procedures.
  • Coach teams on effective communication with patients, parents, providers, and other clinical team members.
  • Partner with Lead Dental Assistants to strengthen their leadership, coaching, accountability, and team-development capabilities.
  • Support onboarding and clinical integration of newly hired Dental Assistants.
  • Establish development pathways for team members who need required certifications.
  • Coach and prepare team members for required certification examinations and track progress toward completion.
  • Identify high-potential clinical team members and support their continued professional development.
  • Work within practices to observe the clinical patient journey and identify opportunities to improve efficiency, consistency, and patient experience.
  • Evaluate how clinical teams prepare for patients, review medical histories, obtain diagnostic information, communicate treatment needs, prepare rooms, assist providers, complete documentation, and transition patients through the practice.
  • Conduct time studies and workflow observations as appropriate to identify bottlenecks, unnecessary steps, and opportunities to improve clinical throughput.
  • Evaluate room and tray setup to ensure teams are prepared for scheduled procedures and unnecessary treatment interruptions are minimized.
  • Coach assistants on anticipating provider needs and improving chairside efficiency.
  • Review clinical schedules with Providers, Office Managers, and the Regional Director to identify opportunities to improve clinical flow and utilization.
  • Make data-informed recommendations regarding workflow and scheduling while accounting for differing clinical philosophies and operational needs.
  • Support implementation of agreed-upon improvements and evaluate whether changes achieve their intended results.
  • Assist practices in building productive back-office teams without compromising patient care, safety, or team experience.
  • Partner with the Compliance team to reinforce organizational, state, and federal clinical requirements.
  • Conduct clinical compliance assessments and identify areas requiring corrective action or additional education.
  • Maintain working knowledge of OSHA requirements, infection prevention and control standards, sterilization protocols, and applicable state dental regulations.
  • Ensure sterilization, infection-control, and equipment-maintenance procedures are understood and consistently followed.
  • Educate clinical team members on proper maintenance, cleaning, monitoring, and use of clinical equipment to protect patients and employees and reduce preventable equipment expense.
  • Review required clinical certifications and identify team members who do not meet applicable requirements.
  • Establish development and certification plans when gaps are identified and monitor progress to completion.
  • Reinforce non-negotiable standards concerning patient safety, regulatory requirements, organizational compliance, and scope-of-practice requirements.
  • Escalate significant compliance or patient-safety concerns promptly through appropriate leadership and Compliance channels.
  • Partner with Office Managers and Lead Dental Assistants to promote effective clinical supply ordering and inventory management.
  • Coach clinical leaders on maintaining appropriate par levels, reducing unnecessary ordering, limiting waste, and managing supply expense responsibly.
  • Evaluate clinical supply usage and identify opportunities for greater consistency and cost efficiency.
  • Support standardization of clinical supplies and ordering practices where appropriate.
  • Assist practices in balancing appropriate inventory levels with responsible budget management.
  • Identify preventable equipment repair or replacement costs related to improper maintenance or use and provide education to reduce recurrence.
  • Partner with Regional and practice leadership to assess clinical staffing and skill needs.
  • Participate in interviews and working interviews for Dental Assistant and Lead Dental Assistant candidates as requested.
  • Assess candidates’ clinical competency, including radiographic technique and other applicable clinical skills.
  • Provide input regarding candidates’ clinical capability, coachability, leadership potential, and fit for pediatric practice environments.
  • Support onboarding and early development of newly hired clinical team members.
  • Assist practices clinically during short-term staffing shortages when appropriate and when supporting the broader market needs.
  • Support cross-training initiatives where appropriate to improve flexibility and reduce reliance on temporary or contract labor.
  • Build collaborative relationships with Providers, Office Managers, Lead Dental Assistants, and clinical teams across assigned practices.
  • Serve as a clinical resource and coach rather than a replacement for practice-level leadership.
  • Partner with Office Managers when clinical observations intersect with staffing, scheduling, performance, or operational needs.
  • Respect differing provider philosophies while helping teams identify opportunities to improve clinical execution and efficiency.
  • Approach operational opportunities collaboratively, recognizing that multiple appropriate approaches may exist.
  • Communicate observations, recommendations, training needs, and progress to the Regional Director and appropriate practice leadership.
  • Partner with Compliance when regulatory or patient-safety concerns are identified.
  • Manage time independently across assigned locations based on practice needs, priorities, and opportunities for impact.

Desired Qualifications

  • Previous experience working within a Dental Support Organization (DSO) or another corporate dental environment supporting multiple practice locations.
  • Experience in a Lead Dental Assistant or clinical leadership role within a DSO.
  • Orthodontic dental assisting experience.
  • Experience supporting both pediatric and orthodontic clinical teams.
  • Certified Dental Assistant (CDA) credential.
  • Experience developing or implementing standardized clinical training programs.
  • Experience supporting multi-location clinical operations.
  • Experience with clinical performance metrics, time studies, workflow assessments, or process-improvement initiatives.

About the Company

Specialty Dental Brands

Dental practice support services platform

Specialty Dental Brands partners with dental, endodontic, and oral surgery practices to provide a comprehensive back-office and practice-management support network, including IT, HR, finance, communications, and marketing. Its services are delivered through service fees and strategic partnerships, embedding this support into daily operations so clinicians can focus on patient care. The company differentiates itself with an integrated, practice-focused model that combines multiple administrative functions in one relationship tailored to dental specialties. Its goal is to help practices grow, run more efficiently, and improve patient care by delivering targeted guidance and operational support.

Company size
201-500
Company stage
Debt Financing
Total funding
$74M
Headquarters
Nashville, TN
Founded
2018

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