Business Process Consulting

JOB DESCRIPTION

TITLE: Consultant Sr Lead, Professional Services - Prof Services
LOCATION: India
EXPERIENCE: 10+ years
HIRING TYPE: Righthire

ROLE OVERVIEW
We are seeking a 10 + years experienced Technical Consulting professional to join our Trading and Asset Services - Back Office practice. Role requires 3 PM to 12 AM Indian time zone. 
Key Responsibilities
•    Deliver and support end to end implementations for reconciliation and payment investigation platforms
•    Functional experience with IntelliMatch and Payment Investigation Manager (PIM) (or equivalent)
•    Configure reconciliation rules, workflows, tolerances, controls, and exception handling
•    Configure case lifecycle, workflows, SLAs, queues, escalations, and notifications
•    Lead requirements gathering, functional design, and testing (UT, SIT, UAT)
•    Perform technical setup and support including installation, upgrades, environments, and troubleshooting
•    Support go live, post implementation stabilization, and ongoing production support
Key Skills
•    Reconciliation & Payment Investigation platforms (IntelliMatch, DIM, PIM)
•    SWIFT MT/MX, payment operations knowledge
•    Strong communication and documentation skills
•    Strong technical experience with reconciliation platforms, preferably IntelliMatch / Data Integrity Manager (DIM) or equivalent tools
•    Proven hands on experience with IntelliMatch installation, upgrades, and environment setup
•    Solid expertise in Windows Server environments and SQL Server (installation, configuration, upgrades)
•    Experience managing multi environment setups (DEV, SIT, UAT, PROD, DR)
•    Ability to perform technical troubleshooting, log analysis, and performance support
•    Knowledge of high availability, DR setups, and failover concepts
•    Experience conducting technical health checks and performance tuning
Secondary Skill Set:
•    Exposure to cloud or hybrid deployments (Azure / hosted environments)
•    Experience with reporting, archival, or document management components
•    Basic understanding of ETL processes and data flows
•    Ability to collaborate effectively with functional consultants, infrastructure teams, and DBAs
 

 Reconciliation & Payment Investigation platforms (IntelliMatch, DIM, PIM)
•    SWIFT MT/MX, payment operations knowledge
•    Strong communication and documentation skills
•    Strong technical experience with reconciliation platforms, preferably IntelliMatch / Data Integrity Manager (DIM) or equivalent tools
•    Proven hands on experience with IntelliMatch installation, upgrades, and environment setup
•    Solid expertise in Windows Server environments and SQL Server (installation, configuration, upgrades)
•    Experience managing multi environment setups (DEV, SIT, UAT, PROD, DR)
•    Ability to perform technical troubleshooting, log analysis, and performance support
•    Knowledge of high availability, DR setups, and failover concepts
•    Experience conducting technical health checks and performance tuning
Secondary Skill Set:
•    Exposure to cloud or hybrid deployments (Azure / hosted environments)
•    Experience with reporting, archival, or document management components
•    Basic understanding of ETL processes and data flows
•    Ability to collaborate effectively with functional consultants, infrastructure teams, and DBAs
 

Deliver and support end to end implementations for reconciliation and payment investigation platforms
•    Functional experience with IntelliMatch and Payment Investigation Manager (PIM) (or equivalent)
•    Configure reconciliation rules, workflows, tolerances, controls, and exception handling
•    Configure case lifecycle, workflows, SLAs, queues, escalations, and notifications
•    Lead requirements gathering, functional design, and testing (UT, SIT, UAT)
•    Perform technical setup and support including installation, upgrades, environments, and troubleshooting
•    Support go live, post implementation stabilization, and ongoing production support