Full-Time

Associate Theft Investigator

Updated on 9/16/2026

Panoptyc

Panoptyc

11-50 employees

ML-powered loss prevention for retail markets

Compensation Overview

$32 - $80/hr

+ Performance-based pay

Remote in India

Remote

Category
Security & Protective Services (1)
Required Skills
Microsoft Windows

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Requirements
  • Strong attention to detail and analytical skills.
  • Ability to maintain focus while reviewing video content.
  • Excellent written communication skills.
  • A computer meeting the specified Windows or Apple Mac operating-system, processor, RAM, and storage requirements.
  • An internet connection of at least 50 Mbps.
  • Ability to attend the two-day self-paced training program.
  • Ability to successfully complete the two-week nesting period.
  • Commitment to working a minimum of 30 hours per week, ideally 40 hours per week.
Responsibilities
  • Conduct thorough analysis of surveillance footage to identify and document theft incidents.
  • Classify and interpret events in video feeds according to established guidelines.
  • Process theft reports and maintain accurate documentation.
  • Collaborate with team members through internal communication channels.
  • Provide customer support and manage operational tasks as needed.
  • Update and maintain theft tracking systems.
Desired Qualifications
  • Flexible working hours after endorsement to operations.

Panoptyc provides a virtual loss prevention system for grocery, convenience-store, and micro-market operators. It uses machine learning and computer vision to monitor stores and flag theft and suspicious behavior. The system highlights incidents in real time to help operators save time, money, and reduce stress. By focusing on proactive detection and clear visual indicators, Panoptyc distinguishes itself from traditional security cameras by automatically identifying high-risk activity and streamlining review. The goal is to help retailers reduce shrink and improve store operations.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Birmingham, Michigan

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • Panoptyc claims 25,000 locations and 400,000 thefts caught yearly.
  • Hiring stayed active in 2026, including sales, onboarding, and theft-investigator roles.
  • The company claims average 30% shrink reduction within six months, a strong sales hook.

What critics are saying

  • Panoptyc still needs armies of remote reviewers in India and the Philippines.
  • Everseen, Veesion, Solink, and DTiQ already crowd retail loss-prevention buyers.
  • If retailers shift to real-time autonomous prevention, Panoptyc's review-heavy model gets squeezed.

What makes Panoptyc unique

  • AI-assisted theft detection plus human verification reduces false-alert fatigue.
  • Panoptyc runs on existing store cameras and POS systems, avoiding new hardware.
  • It targets checkout, self-checkout, walkouts, refund abuse, and employee theft together.

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Benefits

Remote Work Options

Flexible Work Hours