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Teleperformance Spain

Runs multilingual customer support and sales services

Spanish Speaking Sales Development Representative - Google Ads Products

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€18k - €21k

About the Job

Requirements

  • C2-level Spanish and a good level of spoken and written English.
  • At least 12 months of sales and customer-interaction experience.
  • Ability to use CRM tools to maintain customer records and support team efforts.
  • Knowledge of Spanish business culture and regional differences, including key sectors of the Spanish economy and their industry needs.
  • Ability to communicate with Spanish professionals and understand nuances of Spanish business language, in both verbal and written communication.
  • Basic knowledge of Spanish business regulations, including labor and commercial laws, and familiarity with Spanish data privacy laws (LOPD and GDPR).
  • Ability to work independently with support as needed.
  • Business acumen to understand business principles and contribute to operational improvements.

Responsibilities

  • Make outbound customer calls to promote and sell services.
  • Create, maintain, and update a customer database with complete information.
  • Consolidate and build the customer base.
  • Record outbound call history and customer responses in detail.
  • Ensure consistent customer follow-up.
  • Monitor competitors’ products or services and develop selling strategies.
  • Handle customer needs and inquiries.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Understand and manage one's own emotions and the emotions of others to foster positive relationships.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Bring an innovative, creative, proactive mindset to problem-solving and opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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