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Mayo Clinic

Nonprofit medical center delivering care

Technical Specialist 1

IT OperationsPosted on Nov 11
Full-timeRochester, MN, USA$116k - $168.3k /yr

About the Job

Requirements

  • A bachelor's degree and five years of experience, including three years of demonstrated technical experience and one year of demonstrated leadership experience, or an associate's degree and nine years of experience, including three years of demonstrated technical experience.
  • Ability to move among work areas as needed.
  • Demonstrated project and deliverable consistency through repeatable and reliable performance.
  • Proven project management skills.
  • Demonstrated oral and written communication, organization, problem-solving, and facilitation skills.
  • Mastery-level expertise in one computing technology.
  • Ability to solve complex technical problems involving multiple computing technologies.
  • Experience working in healthcare technology.
  • Exposure to managing both custom-developed and vendor-supplied applications.

Responsibilities

  • Work independently on projects and assignments within the scope of authority, escalating complex issues or those requiring leadership approval to the appropriate individual.
  • May regularly direct and coordinate other staff's work, assigning tasks while considering workload balance, skill sets, technical knowledge, and task criticality.
  • Coach or tutor others in specific technical areas of expertise.
  • Participate in committees and institutional workgroups, providing consultation in areas of expertise as needed.
  • Participate in committees to establish technical standards, promote data integration, and coordinate projects across work units.
  • Complete tasks and projects on time in alignment with established deadlines and priorities.
  • Participate in technical workgroups to advance project objectives.
  • Contribute technical planning for supported work areas as part of yearly division planning.
  • Lead technical design, selection, and application of information and technology systems resources to meet departmental systems requirements.
  • Participate in institutional system technical reviews and projects to ensure technical architecture and design align with business needs.
  • Develop technical proposals that consider alternatives and business cases, obtain required institutional approvals, and build stakeholder consensus across departments.
  • Provide technical leadership in system architecture, design principles, software development methodologies, and technology-system selection within the division.
  • Apply enterprise architecture concepts to ensure systems align with and integrate into the Mayo Education Technology enterprise environment.
  • May provide 24/7 call support.
  • Collaborate virtually with colleagues at Mayo sites to perform job responsibilities.

Desired Qualifications

  • A master's degree in an applicable field is preferred.

About the Company

Mayo Clinic

Nonprofit medical center delivering care

Mayo Clinic is a nonprofit medical organization that provides comprehensive health care by combining clinical practice, education, and research. It treats patients with serious and complex illnesses using multidisciplinary teams and integrates new research findings into care. It differentiates itself with a large integrated academic health system, a focus on high-quality outcomes, health equity programs, and a global reach. Its goal is to advance medical knowledge, improve patient outcomes, and educate the next generation of clinicians and researchers.

Company size
10,001+
Company stage
Grant
Total funding
$360.1M
Headquarters
Rochester, MN
Founded
1978

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