E-INFRA

Builds and operates energy and telecom infrastructure

Network Operations Center Engineer

Telecommunications EngineeringConfirmed live in the last 24 hours

Full-timeBucharest, RomaniaNo salary listedIn-person

About the Job

Requirements

A technical higher education with a telecommunications or computing profile is required.
Advanced knowledge of English is required.
Solid knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Microsoft Project, is required.
Experience operating and administering electronic communications services based on fiber-optic, TCP/IP, IP/MPLS, and data-transmission technologies is required.
Basic knowledge of telecommunications networks at CCNA1 and CCNA2 levels, as well as basic knowledge of fiber-optic and DWDM data transmission, is required.

Responsibilities

Provide Level 1 and Level 2 technical support for the company’s network and services.
Receive, investigate, handle, and resolve issues and events in the fiber-optic, DWDM, and IP networks using the ticketing system and internal applications.
Monitor systems, identify alarms, isolate faults, and repair network defects as quickly as possible.
Communicate with internal departments, suppliers, partners, and customers to resolve technical problems.
Prepare operational and performance reports.
Install and configure network equipment hardware and software, and operate and maintain the equipment within the assigned responsibilities.
Understand the network architecture and the design of complex solutions.
Collaborate with all internal groups and provide technical support when needed.
Receive and handle Call Center calls according to internal procedures.

E-INFRA este unul dintre cele mai puternice grupuri romanesti, cu o activitate de peste 29 de ani. Prin intermediul companiilor parte a grupului, E-INFRA activeaza in arii precum infrastructura energetica, de telecomunicatii si civila, fiind, de asemenea, prezent si in domenii cheie ca productia de energie si energie verde, distributia de energie si gaze naturale sau telecomunicatii. Grupul reuneste activitatile Electrogrup, Nova Power & Gas, Netcity, Direct One si Wesee, companii active in domeniul proiectelor de infrastructura energetica si de telecomunicatii. Alaturi de acestea, E-INFRA s-a dezvoltat constant si numara astazi peste 1200 de angajati.

In momentul de fata cautam un Inginer NOCcare sa se alature companiei Direct One, parte din grupul E-INFRA.

Responsabilitati

Asigura suport tehnic Level 1 & Level 2 pentru reteaua si serviciile companiei
Preia, investigheaza, trateaza si rezolva problemele / evenimentele din reteaua de fibra optica, reteaua DWDM si reteaua IP prin intermediul sistemului de ticketing si a aplicatiilor interne
Monitorizeaza sistemele, identifica alarmele, izoleaza si remediaza in cel mai scurt timp defectele aparute in retea
Comunica cu departamentele interne, cu furnizorii, partenerii si clientii companiei pentru rezolvarea problemelor tehnice
Intocmeste rapoarte operationale si rapoarte de peformanta
Instaleaza si configureaza hardware/software a echipamentelor de retea precum si operarea si intretinerea acestora – in limita responsabilitatilor acordate
Cunoaste arhitectura retelei si designul solutiilor complexe
Colaboreaza cu toate grupurile interne si acorda suport tehnic atunci cand este necesar
Preia apelurile din CallCenter si le gestioneaza conform procedurilor interne

Cerinte

Studii superioare tehnice, profil de telecomunicatii sau calculatoare
Cunostinte avansate de limba engleza
Cunostinte solide de MS Office (Word, Excel, Power Point, MS Project)
Experienta in operarea si administrarea serviciilor de comunicatii electronice bazate pe tehnologii FO, TCP/IP, IP/MPLS si transmisiuni de date
Cunostinte de baza in domeniul retelelor de telecomunicatii (nivel CCNA1 & CCNA2), cunostinte de baza in domeniul transmisiunilor de date prin fibra optica si DWDM
Abilitati excelente de organizare, prioritizare si relationare cu echipele si clientii

About the Company

E-INFRA

Builds and operates energy and telecom infrastructure

E-INFRA owns and coordinates businesses that build and operate energy, telecommunications, and civil infrastructure in Romania and international markets. Electrogrup handles engineering and construction, while Direct One and Netcity develop and operate fibre-optic networks used by telecommunications providers. Nova Power & Gas produces, supplies, distributes, and trades electricity and natural gas, and WESEE installs and maintains wind-energy equipment. The group combines infrastructure ownership with project delivery and ongoing technical operations for commercial customers, utilities, and communities. Established as a holding company in 2017, E-INFRA is headquartered in Bucharest, Romania.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bucharest, Romania
Founded: 2017

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