Senior Staff Product Manager - AI Software Factory

Lexycall vs. Smith.ai: which fits your business? Smith.ai is one of the more established names that's moved into AI receptionists specifically, running live-operator and AI plans side by side. Lexycall is AI-native across the board. The comparison is useful precisely because Smith.ai's own pricing structure shows what "per-call" billing looks like at scale - worth understanding before you commit to a plan built around fixed call counts. What Smith.ai actually offers. Smith.ai sells two separate product lines: a Virtual Receptionist service staffed by live operators, and a distinct AI Receptionist product. According to published pricing and third-party reviews (Loman.ai, SchedulingKit), Virtual Receptionist plans run from a Starter tier at roughly $292.50/month for 30 calls up to a Premium tier at $975/month for 120 calls, with overage fees of $9.75-$11 per call beyond the plan. The separate AI Receptionist product starts around $95/month for approximately 60 calls, with in-tier per-call rates of $1.60-$1.90 and $2.40 overage. Newer annual "Done-for-You AI" plans are reported to price-lock at $500, $1,000, or $2,000/month with no overage. Feature-wise, both product lines cover 24/7 answering, lead qualification, new-client intake, CRM integration, spam blocking, and a dedicated business number, with higher tiers adding bilingual support and a dedicated account manager. Where the pricing model creates a ceiling. The pattern across Smith.ai's tiers is a fixed monthly call allowance plus a per-call overage fee once you exceed it. That's predictable at a steady, known volume - but it means a growing business either has to keep stepping up to a bigger tier, or absorb overage fees on every call past the limit. It also means the live-operator and AI products are billed and packaged separately, so moving between them isn't just a settings change. How Lexycall is built differently. Lexycall is AI-native as the only option, not a choice between a human tier and an AI tier - every call is handled by the same AI receptionist, with pricing scaling on actual usage and integration needs rather than a fixed call-count bracket. On the integration side, rather than a general CRM connector, Lexycall build custom integrations directly into the specific system your business runs on - practice management tools like Cliniko and NexHealth, HouseCall Pro for field service, Cal.com for general scheduling - so a booking made on the call is a real booking in your own system. Side by side. | / | Smith.ai | Lexycall | | Product structure | Separate live-operator and AI tiers | One AI-native receptionist | | Pricing model | Fixed monthly call allowance + per-call overage | Scales with actual call volume and integration needs | | Reported overage cost | $1.60-$11 per call depending on tier | No published flat overage fee - usage-based | | Integrations | CRM integration, lead intake | Pre-built connectors plus custom-built integrations into your specific system | | Flat-rate option | Reported annual "Done-for-You" plans available | Real pricing quoted after reviewing your call flow | The honest way to choose. If your call volume is steady and predictable and you want a named vendor with published, fixed tiers, Smith.ai's structure can work well. If your call volume varies, is growing, or you need the outcome of the call to land in a specific practice-management or field-service system rather than a general CRM sync, that's where an AI-native, custom-integrated receptionist tends to fit better. Want real pricing and a demo built around your own call flow? Book a free demo. Get started Stop missing calls. Start banking them. Join hundreds of teams running their phones on AI - without sounding like one. See a live agent on your own call flow in 30 minutes. Live · Lexy 00:01:24 Agent Booking confirmed for Thursday at 2pm. Caller Thanks, that was easy.

Housecall Pro brings home service pros together nationwide for inaugural Trades Thursday. Posted on September 4th, 2026 Updated on September 8th, 2026 A new annual tradition spanning 15+ regional hubs and locally hosted events will mark the nation's largest gathering of trades professionals. DENVER, September 2, 2026 - Housecall Pro(R), a leading AI field service platform trusted by home service professionals who have served 1 in 4 American homes, today announced the launch of Trades Thursday, a new annual nationwide event bringing home service professionals together to learn from one another, build local connections and share ideas for growing their businesses. The event builds on Housecall Pro's ongoing investment in the people moving the industry forward through its Champion the Trades(R) program. Taking place October 1, 2026, the inaugural Trades Thursday will feature more than 15 regional hubs across the country alongside locally organized meetups led by Housecall Pro Superpros. These events are free and open to all home service professionals, whether or not they are Housecall Pro customers. "The trades are built on people sharing what works, whether that's with their teams, their peers or the next generation of Pros," said Roland Ligtenberg, Co-Founder and Chief AI Officer at Housecall Pro. "Trades Thursday is about bringing more of that knowledge and experience together so Pros can learn from each other and strengthen their businesses. Whether you're running one truck or building a growing team, there's a lot to gain from getting in a room with other Pros who understand the work, the challenges and what it takes to build a great business." Trades Thursday regional hubs. Housecall Pro-hosted regional events will bring Pros together for an afternoon of practical education, peer conversations and networking, including: * Expert-led sessions from Housecall Pro Superpros and product experts * Peer panels and conversations on business growth and where the home service industry is heading * A first look at what's next from Housecall Pro, including new AI-powered tools * Free professional headshots and Milwaukee tool kit giveaways* * Food, drinks and happy hour Regional events are planned for New York, Philadelphia, Atlanta, Miami, Orlando, Charlotte, Tampa, Chicago, Dallas, Houston, Phoenix, Austin, Las Vegas, San Diego, Seattle, Denver and Sausalito. Housecall Pro Superpros helping lead regional events include Emily Brasseal of Acadiana Comfort Systems, Amber DeLong of DeLong & Sons HVAC and Amy Boatwright of Nobility Door. Local meetups bring Trades Thursday to more communities. Alongside the regional hubs, Superpros will host informal meetups in local communities across the country, giving trades professionals a place to network, talk shop and exchange ideas with peers in their area. Local hosts include Jake Cordero of Motherflushers Plumbing, Ryan Bowman of Divergent Solutions, Andre Marshall of ADM Garage Doors and Shannon Huck of Next Level Chimneys. Housecall Pro is supporting hosts with event funding, promotional resources and giveaways, with additional locations being added as they are confirmed. Home service professionals can find a Trades Thursday event near them and register to attend at http://tradesthursday.com/. *No purchase necessary. Void where prohibited. About Housecall Pro Housecall Pro is a leading AI field service platform trusted by more than 200,000 home service professionals who have served 1 in 4 American homes. With automated workflows including estimating, customer communication, scheduling, dispatching, invoicing, payments, and much more, Housecall Pro helps Pros save time, grow revenue, and earn customers' trust. Housecall Pro supports the industry through the Champion the Trades(R) program. Learn more at HousecallPro.com. Media Contact Taylor D'Eliseo Walker Sands for Housecall Pro Housecall Pro. Official corporate communications. Last Posted September, 2026 See what businesses like yours earn with Housecall Pro in 1 - 2 minutes. Helpful articles about the field service industry, the latest news about the app, and downloadable templates you can use right now.