General Manager - Multifamily Properties

Description

Tarantino Properties is seeking an experienced General Manager to oversee two multifamily properties in the East Memphis, TN area.

The ideal candidate will be customer service-oriented, have a people focused mentality, and excellent communication skills. This individual will possess a strong financial understanding and is experienced in leasing.

Job Duties:

• Physically inspect all common areas on the property daily to assure its peak readiness and appearance taking immediate action on unsatisfactory appearance problems. Walk the property daily checking for cleanliness, safety and conditions of the buildings, driveways, laundry rooms, pools, landscaping and all exterior features of the property.
• Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising programs to maximize market position.
• Ensure quality of market-ready units and maintain a supply of available units in market-ready conditions
• Approve all lease paperwork daily, applications, move-ins, move-outs, renewals, etc. Ensure all move-ins are walked with the resident and satisfaction is achieved. Perform the duties of Leasing Consultant as needed.
• Collect, record, and deposit property income accurately and timely manner.
• Hire, train and review performance of all on-site personnel, directing their activities to ensure job satisfaction, acceptable productivity levels and career progression were earned and available. Delegation and development associates. Evaluation of site personnel should be accompanied by written communication and thorough record keeping. Maintain personnel files on all staff members.
• Approve all invoices for goods or services received at the site. Utilize and understand the accounts payable system and instruct all office personnel in its use.

Responsibilities:

• Leadership and accountability for all property operations
• Preparing and managing budgets
• Attracting new tenants through advertising, property viewings, and encouraging referrals
• Interviewing tenants and running credit checks
• Setting rental rates, negotiating, and enforcing lease agreements
• Addressing tenant complaints and inspecting vacated units
• Contracting and supervising repairs and maintenance work
• Collecting rent, dealing with late payments, and handling operating expenses
• Maintaining records of income, expenses, signed leases, complaints, maintenance, etc
• Preparing reports on the financial performance of properties
• Terminating leases and initiating eviction proceedings
• Management of all property staff

Requirements

• 3+ years property management experience, with at least 1 year overseeing multiple sites or a high-unit-count property
• Proven track record managing budgets, variance reporting, and owner-facing financials
• Experience with lease-up, renewal strategy, and occupancy/retention management across two distinct communities

Technical Skills

• RealPage/OneSite proficiency required - resident ledgers, work orders, reporting, and GL coding
• Comfortable pulling and interpreting resident activity reports, budget comparison reports, and financial statements
• Renovation/capital project experience: managing vendor bids, scheduling turns/renovations without disrupting occupancy, tracking renovation budgets vs. actuals, coordinating with contractors across two sites simultaneously

Core Competencies

• Highly organized with strong time-management skills — able to prioritize competing deadlines across two properties
• Excellent written and verbal communication for owner letters, vendor negotiations, and resident issues
• Strong leadial capability - manages, motivates, and holds accountable staff at both sites (may include a smaller on-site team at each)
• Sound judgment on fair housing compliance, vendor contracts, and emergency response
• Ability to travel/split time efficiently between two locations

Why People Love Working Here:

People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family. Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.

Our Perks & Benefits:

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• Paid Time Off
• Paid sick time
• Retirement and 401k
• Short-Term Disability
• Long-Term Disability
• Voluntary Life
• Vision
• Dental