ALTEN Mexico

Engineering and technology consulting services

Support Coordination

IT OperationsConfirmed live in the last 24 hours

Full-timeDakar, SenegalNo salary listedIn-person

About the Job

Requirements

A Bac+5 degree in computer science is required.
Three to five years of experience is required.
Confirmed experience with Jira and Confluence is required.

Responsibilities

Maintain test environments and access permissions.
Organize meetings, such as daily check-ins with testers.
Centralize procedures and documentation, such as a configuration guide for junior staff.
Resolve basic technical issues, such as resetting a password in the test tool.

Desired Qualifications

Work rigorously, creatively, and curiously; collaborate with the team and develop skills in a dynamic service-oriented environment.

Description du poste

Dans le cadre du renforcement de notre équipe, nous recherchons un Support Coordination.

Missions principales :

Gestion des outils : Maintenir les environnements de test et les accès.
Logistique : Organiser les réunions (ex : points quotidiens avec les testeurs).
Documentation : Centraliser les procédures (ex : "Guide de paramétrage pour les juniors").
Support technique : Résoudre les problèmes basiques (ex : "Réinitialiser un mot de passe dans l’outil de test").

Qualifications

Diplômé d'un Bac+5 en informatique avec 3 à 5 ans d'expérience et une expérience confirmée sur Jira et Confluence.

Informations supplémentaires

Vous êtes rigoureux, créatif, curieux et vous aimez travailler en équipe et monter en compétence dans un environnement dynamique. Les métiers du service vous animent et vous souhaitez évoluer dans un environnement convivial, rejoignez-nous !

About the Company

ALTEN Mexico

Engineering and technology consulting services

ALTEN Mexico provides engineering and technology consulting services by supplying highly specialized engineers who embed within client teams to work on complex projects. The way it works is by offering a flexible pool of talent for research and development needs, allowing clients to access experts without committing to permanent hires. The company differentiates itself through a focus on embedded engineering consultants, serving sectors like telecommunications, aerospace, and information systems, and by expanding its reach via organic growth and acquisitions across Europe and globally. Its goal is to help clients access top engineering expertise efficiently while growing the business through deliberate geographic and service expansion.

Company size: Not listed
Company stage: IPO
Headquarters: Boulogne-Billancourt, France
Founded: 1988

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