LightEdge Solutions

Secure hybrid IT infrastructure and services

Partner Operations Manager

Sales OperationsConfirmed live in the last 24 hours

Full-timeNo salary listedHybrid

About the Job

Requirements

At least 5 years of experience in partner or channel operations, sales operations, or alliance management, ideally in IT infrastructure, cloud, or managed services.
Strong working knowledge of Salesforce and deal registration or partner relationship management (PRM) tooling.
Experience administering market development funds (MDF), co-op, or partner incentive programs.
Strong analytical skills, including building reports and dashboards from raw data.
Ability to work effectively with sales leadership, finance, and external partner contacts.
Highly organized and process-oriented, with the ability to own ambiguous or undocumented workflows.

Responsibilities

Own the end-to-end deal registration process, including intake, approval workflows, conflict resolution, and Salesforce data integrity for partner-sourced opportunities.
Maintain and improve the partner portal, ensuring content, pricing, and program materials stay current.
Build and maintain partner performance dashboards and scorecards covering sourced and influenced pipeline, bookings, and attainment against partner plans for quarterly business reviews (QBRs) and board or private-equity reporting.
Partner with Sales Operations to align channel data structures, routing rules, and reporting cadences with the broader sales organization.
Support partner onboarding, including agreements, systems access, and training coordination with Sales Enablement.
Serve as the operational point of contact for partner escalations related to process, systems, or program mechanics.
Identify and drive process improvements and automation opportunities across the partner lifecycle.
Manage partner agreement audits and move LightEdge partners to the latest LightEdge agreements.
Own partner tools such as Partner TAP, and work with sales commission teams on partner commission inquiries.

Desired Qualifications

Familiarity with VMware/Broadcom, AWS, or IBM partner programs.
Familiarity with the Technology Solution Distributor ecosystem.
Experience supporting a private-equity-backed or merger-and-acquisition-active organization where reporting rigor and data integrity are closely scrutinized.
Prior experience building account plan or QBR frameworks.

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

Lightedge is seeking a Partner Operations Manager to build and run the operational backbone of our channel and alliance programs. This role owns the systems, processes, and reporting that keep our partner ecosystem — including Broadcom/VMware, AWS, and IBM — running smoothly, from deal registration through incentive payout. You'll work closely with Sales Ops, Sales Enablement, and Channel Account Managers to make sure partner-sourced revenue is tracked accurately, and partners have a frictionless experience working with Lightedge

Responsibilities

Own end-to-end deal registration process: intake, approval workflows, conflict resolution, and SFDC data integrity for partner-sourced opportunities

Maintain and improve the partner portal, ensuring content, pricing, and program materials stay current

Build and maintain partner performance dashboards and scorecards (pipeline sourced/influenced, bookings, attainment against partner plans) for use in QBRs and board/PE reporting

Partner with Sales Ops to align channel data structures, routing rules, and reporting cadences with the broader sales organization

Support partner onboarding: agreements, systems access, training coordination with Sales Enablement

Serve as the operational point of contact for partner escalations related to process, systems, or program mechanics

Identify and drive process improvements and automation opportunities across the partner lifecycle

Manage Partner agreement audit and move Lightedge partners to latest Lightedge agreements.

Own partner tools such as Partner TAP, and partner with sales commission for partner commission inquiries.

Qualifications

5+ years in partner/channel operations, sales operations, or alliance management, ideally in IT infrastructure, cloud, or managed services

Strong working knowledge of Salesforce and deal registration/PRM tooling

Experience administering MDF, co-op, or partner incentive programs

Excellent analytical skills — comfortable building reporting and dashboards from raw data

Strong cross-functional communication skills; able to work effectively with sales leadership, finance, and external partner contacts

Highly organized, process-oriented, and comfortable owning ambiguous or undocumented workflows

Preferred Qualifications

Familiarity with VMware/Broadcom, AWS, or IBM partner programs specifically

Familiarity with Technology Solution Distributor ecosystem

Experience supporting a PE-backed or M&A-active organization where reporting rigor and data integrity are closely scrutinized

Prior experience building account plan or QBR frameworks

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

About the Company

LightEdge Solutions

Secure hybrid IT infrastructure and services

LightEdge Solutions provides hybrid IT infrastructure services focused on security and compliance. Its core offerings include secure colocation, a high-performance private cloud, and easy integration with hyperscale cloud platforms such as AWS, enabling a resilient, end-to-end IT environment. The company emphasizes physical security and cyber defense to protect client assets continuously, and offers professional cloud services to guide customers through their cloud journeys—from strategy evaluation to implementation, testing, and ongoing security management. It also provides managed services that augment a client’s internal IT team for hardware, software, and cloud environments, and collaborates with partners like Nutanix to build and deliver modern hybrid cloud infrastructure. Overall, LightEdge aims to help businesses run secure, compliant, and flexible IT operations with trusted, expert support.

Company size: 201-500
Company stage: Growth Equity (Venture Capital)
Total funding: $5M
Headquarters: Des Moines, IA
Founded: 1996

Recently Posted Jobs

Explore more opportunities at LightEdge Solutions

See more jobs