Account Development Manager

Account Development Manager - Remote, US (East Coast preferred)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

About the job

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Who are you?

• You are someone with a deep burning desire to succeed despite obstacles that may present themselves
• A strategic thinker, you will continue to develop new ways to contact key decision makers at biotech, pharmaceutical and medical device/diagnostic companies, both large and small
• You are an expert at building and cultivating relationships. Persistent and tenacious, you are also keenly aware of when to pull back and wait patiently for the right time
• You are a hunter, always looking for new clients and most importantly, you are a team player who will add a sense of humor, experience, and enthusiasm to our Account Development team

Primary Responsibilities

• Increase market awareness, sales and profitability by increasing the number of new Requests for Proposals (RFPs)
• Work closely with Account Executives and engagement partners to create a plan to enhance new account penetration, meetings, and RFPs
• Call new and existing accounts and schedule meetings for the business development team
• Regularly follow-up with prospective clients to build meaningful relationships
• Maintain and manage CRM with all activity
• Generate reports to highlight RFPs, meetings, and new account penetration
• Research accounts and identify new opportunities for ICON
• Provide updates to the business development team on activity and conversations with clients
• Generate client interest for potential webinars, industry meetings and conferences
• Review metrics on a regular basis to assess productivity
• Attend internal meetings to discuss new opportunities and the sales pipeline
• Support the preparation for client meetings
• Develop a sales methodology and strategy for increasing new account penetration
• Learn messaging around ICON’s differentiators
• Lead calls and participate in client meetings
• Execute against a specific account plan; routinely achieving quarterly objectives

To be Successful in the Role, you will have:

• Undergraduate degree or its international equivalent from an accredited institution or equivalent experience
• Pre / inside sales experience or related experience that requires communicating with potential clients
• Strong verbal and written communication skills
• Familiarity with maintaining and managing a customer relationship database
• Preferably 1-2 years of CRO experience

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary and OTE, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

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#LI-REMOTE

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply