Field Sales Account Manager
Account Luxury Manager
Posted on 1/5/2024
INACTIVE
The RealReal

1,001-5,000 employees

Online marketplace for authenticated, resale luxury goods.
Company Overview
The RealReal sets itself apart as the world's largest online marketplace for authenticated, resale luxury goods, ensuring consumer trust with a rigorous authentication process managed by experts. The company's commitment to sustainability is evident in its business model, which supports the circular economy by giving new life to luxury items from hundreds of brands. Additionally, The RealReal offers unparalleled convenience to its users with services like free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Data & Analytics

Company Stage

N/A

Total Funding

$1.6B

Founded

2011

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

1%
Locations
Los Angeles, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • 2+ years direct sales experience
  • Ability to commit to 40 hours per week
  • Stellar communication skills
  • Proven ability to build lasting relationships with clients and colleagues
  • Self-motivated, proactive, dedicated, and results-oriented
  • Strong organizational and follow-up skills
  • A current, valid driver's license
  • Car insurance that meets or exceeds local requirements
  • A satisfactory Motor Vehicle Record (MVR)
  • Ability to travel more than 70% within designated market
  • Ability to lift and move up to 25 lbs
Responsibilities
  • Connect with established clients to re-engage and drive consignment activity
  • Follow up on leads generated by marketing team
  • Leverage strong consignor relationships to gain referrals for new business
  • Procure consigned goods from clients and ship to ecommerce centers on their behalf
  • Outreach daily to existing clients
  • Provide an outstanding client experience
  • Review contract with clients
  • Set pricing expectations through deep knowledge of luxury
  • Partner with Consignor Relations team to proactively resolve client issues or concerns
  • Regularly spend more than 70% in the field building client relationships and acquiring consigned items
  • Other duties as required
Desired Qualifications
  • Previous experience selling luxury goods and/or services
  • Account management experience
  • Existing book of clients
  • Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market