B

Brown University Health

Remote behavioral health care platform analytics

Residential Care Counselor

Full-Time
$18.13 - $29.90
Mid
Bachelor's
East Providence, RI, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A baccalaureate degree in a human service field; other education and experience may be substituted at the discretion of the hiring manager.
  • Knowledge and skills necessary to provide care to patients across the life span, considering aging processes, human development stages, and cultural patterns in each step of the care process.
  • Six months to one year of direct child care work with emotionally impaired youth.
  • Current Bradley Hospital Crisis Management certification or enrollment in the Bradley Hospital course.
  • Current CPR certification.
  • Current ERS, Safety, and OSHA certifications.
Responsibilities
  • Provide care for and ensure the safety of assigned children as a member of the multidisciplinary treatment team, with responsibility for input into, implementation of, observation of, and documentation of therapeutic residential treatment plans under the direction of the Residential Care Supervisor.
  • Support the initial therapeutic alliance with each child and family on admission.
  • Complete an initial milieu assessment within 24 hours of admission and develop an initial problem list and residential care plan within 24 hours.
  • Review residential care plans and problem lists daily and revise them as necessary.
  • Communicate each child's residential treatment plan on an ongoing basis to program staff, including liaison with other multidisciplinary treatment providers.
  • Participate in DPCs, treatment team meetings, and shift reports.
  • Understand program quality assurance indicators and related responsibilities.
  • Document significant child and family observations and milieu treatment in the child's chart accurately and promptly.
  • Share knowledge acquired through experience with other staff through formal and informal staff development forums.
  • Support and contribute to the development of residential care plans and behavioral management.
  • Assist and teach children in activities of daily living and personal hygiene based on their level of competence.
  • Set consistent and supportive therapeutic limits in accordance with hospital, program, and department standards.
  • Institute behavioral programs specific to each child's needs in collaboration with off-line clinicians.
  • Participate in and assist with organizing program activities.
  • Model appropriate and therapeutic staff-child interactions for children and families.
  • Support and participate in the recreation therapy program.
  • Handle crises safely and effectively, using the least restrictive safe patient-care alternative.
  • Seek formal and informal supervision and incorporate suggestions to improve or change job performance.
  • Help maintain a safe and therapeutic environment.
  • Participate in developing and operationalizing residential care plans for assigned children according to department and program procedures and policies.
  • Maintain and document each child's level of observation as ordered by the physician or Program Director each shift.
  • Supervise assigned children in daily routines and assist with activities of daily living.
  • Identify, report, and actively resolve potential or actual problems in the program.
  • Provide timely verbal reports to the Residential Care Supervisor or Nursing Supervisor/Program Nurse and document critical incidents in the child's chart.
  • Intervene promptly and therapeutically in disruptive milieu situations or situations involving a child destructive to self or others.
  • Follow hospital, departmental, and program policies and procedures.
  • Attend assigned program meetings and staff development meetings.
  • Maintain current crisis management, CPR, ERS, Safety, and OSHA certifications.
  • Participate in the initial admission interview process as assigned.

About the company

B

Brown University Health

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Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.5M

Headquarters

New York City, New York

Founded

2018

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Simplify's Take

What believers are saying

  • A $37 million Starr Foundation alliance launched September 2026 for aging research.
  • Brown Health targets 30,000 new primary-care patients and 27 hires over three years.
  • Primary-care waitlists fell from 14,000 to 4,800, showing access improvements.

What critics are saying

  • UnitedHealthcare Medicare Advantage cutoffs hit 1,900 members in July 2026, hurting referrals.
  • A Massachusetts data breach investigation remains unresolved, exposing patient trust and regulatory risk.
  • Fiscal 2025 margin was 0.9%; weak reimbursement can trigger another existential liquidity squeeze.

What makes Brown University Health unique

  • Brown University Health unites Lifespan hospitals with Brown University academic medicine since 2025.
  • Its 2025 Brown Physicians merger added 500-plus physicians and 1,500-plus providers.
  • Epic, Workday, and Brown-aligned research integration create a larger operating platform.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Productivity Bonus
  • Stock Options
  • Company Equity

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