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Home Chef

Subscription-based meal kit delivery service

RTH Production Lead - 2nd Shift, Days Off: Saturday & Sunday

Manufacturing & Production OperationsUpdated on Nov 12
Full-timeSan Bernardino, CA, USA$23.75

About the Job

Requirements

  • A general high school degree or equivalent is required.
  • A strong attendance and performance record as a Home Chef performance associate is required.
  • Must be able to work in a fast-paced work environment and reach daily goals provided by the supervisor.
  • Must be detail-oriented and maintain a clean workspace.
  • Must follow Good Manufacturing Practices and personal protective equipment standards in the ready-to-eat and ready-to-heat areas, including required safety equipment and footwear.
  • Must report damages, missing parts, or foreign materials immediately to Food Safety and Quality Assurance or leadership.
  • Must follow recipes and instructions to create compound ingredients in correct proportions.
  • Must have working knowledge of Standard Operating Procedures for portioning, meal bagging and kitting, and shipping.
  • Must understand the Boxing Call Out Sheet and how to use it to set up and verify the shipping line.
  • Must know and follow procedures for transitioning between similar shipping runs.
  • Must understand and follow Good Manufacturing Practices, food safety procedures, safe lifting techniques, sanitation, and inventory management procedures.

Responsibilities

  • Guide, direct, and train assigned production employees during ready-to-heat preparation and assembly, portioning, meal bagging and kitting, and shipping.
  • Begin the shift before production, obtain the production plan and daily targets from the supervisor, and set up portioning tables, meal bagging tables, or shipping lines.
  • Follow production schedules to complete orders within allotted timeframes.
  • Communicate production targets and expectations to associates and report their performance against targets.
  • Ensure associates follow company policies and procedures, escalating concerns to the Production Supervisor.
  • Plan for potential product shortages and communicate exact product and quantity needs to warehouse runners to prevent production downtime.
  • Check ingredients for quality, accuracy, and shelf life before and during production.
  • Set up portioning tables, meal bagging tables, and shipping lines according to Standard Operating Procedures, production targets, the production plan, and staffing needs.
  • Ensure tables or pods have required labels, packaging, and product at the beginning of the shift and each new activity.
  • Communicate production targets and expected hourly rates to associates.
  • Prevent overproduction and unnecessary food and packaging waste, escalating production quality concerns to Food Safety and Quality Assurance and a supervisor.
  • Complete production sheets, coordinate with Food Safety and Quality Assurance to verify ingredients and sign off before a meal bagging or kitting line starts, and ensure hourly meal bag checks are performed.
  • Retrieve labels as needed, check packaging and labels hourly for accuracy, and report shortages of labeled packaging to the supervisor.
  • Check portions and meal bags hourly for quality and accuracy.
  • Ensure portioning and meal bagging procedures are followed, monitor line pace, and adjust the line when targets are not being met.
  • Assist the Production Supervisor with shipping lines, including similar, hybrid, unique, and pick-and-pack lines.
  • Ensure shipping has required products by coordinating with the warehouse and prevent downtime from product shortages.
  • Ensure procedures for box packing, shipping, and pick and pack are followed, and adjust the shipping line pace as necessary.
  • Collect production counts hourly in Chicago or every two hours in California and deliver them to the supervisor; report meal bag and work-in-process totals at the end of each workday.
  • Ensure crates and trays are labeled, remove old labels, tag completed portions and meal bag towers according to procedure, and store towers in date order using first-in, first-out practices.
  • Ensure Good Manufacturing Practices checks are conducted at the start of the shift and after lunch, correct violations, and ensure associates follow glove-changing, handwashing, and hairnet procedures.
  • Ensure associates use proper lifting techniques, attend required safety trainings, escalate safety risks, and account for the team during evacuations.
  • Ensure work areas are clean and sanitized, maintain facility cleanliness and 5S practices, and ensure coolers are clean and ready for the next shift.
  • Ensure the team meets production targets and model the expected work pace.
  • Identify disruptive behavior, escalate it to a supervisor, and move associates as needed to improve production output.
  • Resolve conflicts between associates promptly and calmly, escalating issues to a production supervisor or manager when needed.
  • Follow facility Good Manufacturing Practices and help enforce them throughout the facility.
  • Maintain safe working conditions, correcting or escalating safety risks.
  • Support the company’s food safety system and quality programs.

Desired Qualifications

  • Bring improvement ideas to RTH leadership and continuously seek process improvements.
  • Recommend improvements to Standard Operating Procedures to the supervisor.

About the Company

Home Chef

Subscription-based meal kit delivery service

Home Chef provides meal kits with pre-portioned ingredients and step-by-step recipes delivered to customers, saving time for busy households. Subscribers choose a meal plan and receive weekly or monthly boxes, with flexible options like one-time purchases and gift cards, plus grocery retailer partnerships. It differentiates itself through a broad, diverse menu that accommodates various dietary needs and multiple purchasing channels beyond direct delivery. The goal is to help families enjoy home-cooked meals with fresh ingredients without the planning and grocery-shopping burden.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$57M
Headquarters
Chicago, IL
Founded
2013

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