Inactive
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The Boyd Group

Collision repair and auto glass network

Production Manager

Collision, Body & Glass RepairPosted on Jul 23
Full-timePeoria, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Proven experience in a collision repair environment or similar role is required, along with 3 years of experience.
  • A valid driver's license is required.
  • The employee must frequently bend, crouch, reach, handle tools, and lift more than 50 pounds of materials.
  • I-CAR Registered status is required, with progress toward Gold Class certification.
  • The role requires decision-making, multitasking under pressure in a fast-paced environment, time management, and meeting deadlines.
  • The role requires giving direction in a team environment and interpreting work scope from vehicle estimates or work orders.
  • The role requires customer service orientation, organizational skills, comprehensive knowledge of vehicle repair practices, and effective verbal and written communication.
  • The role requires attention to detail and accuracy.

Responsibilities

  • Ensure consistent execution of the WOW (Wow Operating Way) plan.
  • Plan the daily production schedule to maximize efficiency and maintain cycle time goals.
  • Run production meetings to communicate priorities to staff.
  • Perform in-process quality control checks to ensure company standards are met.
  • Identify and address quality issues or production delays immediately.
  • Perform final quality inspections before vehicles are delivered to customers.
  • Ensure customers' vehicles are repaired on time, meet Gerber Collision's quality expectations, and satisfy customer needs.
  • Work with team members to achieve repair facility key performance indicators while maintaining quality and meeting delivery target dates.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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