Assistant Manager

Job Description

As one of our largest branches in Victoria, Richmond is a fast-paced, high-profile operation with a strong customer base, experienced team and genuine opportunity to make an impact. This is a hands-on leadership role for someone who enjoys balancing people leadership, customer service, sales and operational excellence.

Best of all, this role offers Monday to Friday hours — no weekend work.

What you’ll be doing

Reporting to the Branch Manager, you will play a key role in the day-to-day success of the branch by:

• Supporting the Branch Manager to lead, coach and develop a high-performing team
• Driving a customer-first culture and ensuring consistently exceptional service
• Building strong relationships with trade, contractor and commercial customers
• Supporting branch sales growth, profitability and key performance outcomes
• Overseeing daily branch operations, including inventory, compliance, safety and presentation
• Leading by example on the counter, in the warehouse and with customers
• Stepping up to manage the branch in the Branch Manager’s absence

Qualifications

You are an engaging and capable leader who thrives in a busy branch environment. You may already be an Assistant Manager, a senior team member ready for the next step, or an experienced in internal sales or branch operations with natural leadership capability.

Ideally, you will bring:

• Previous experience in electrical wholesale, trade, industrial supply, hardware or a similar customer-focused environment
• Leadership experience, or a clear track record of coaching and influencing others
• Strong commercial awareness and a drive to achieve sales and operational targets
• Excellent customer relationship and communication skills
• A hands-on approach, with the ability to support both customers and team members when it matters most
• A commitment to safety, quality and continuous improvement

Additional Information

About Rexel and what we offer;

• Genuine career opportunities
• Access to SkillUp learning platform 
• Global business
• Committed to a making a sustainable future possible
• We are passionate about being a genuinely diverse and inclusive business.  
• Paid parental leave
• We are proud of our “Women in Rexel” program. 
• Chance of global mobility if desired, with more than 1,900 branches across 21 countries. 
• We have a ‘top of the range’ rewards and discounts platform called KUDO$
• Wellbeing support program and birthday leave!