Key Account Manager

We are looking for an expert Key Account Manager with sales experience in the Oil and Gas industry. Join our team in Nigeria for a chance to create positive impact in business development!

The role will have a strong focus on further developing new business and growing Key Accounts within NNPCL JVs and IOCs by optimally positioning our products and services offerings. This role would be the country leader in the absence of the Area Director. There will also be a strategic focus in maintaining account relationships with partners in existing customers.

If you are ready to raise the bar to work with top customers in the industry representing the entire scope of our business group, this is an excellent role. If you have a proven track record in business leadership in the process automation industry and you are customer focused, collaborative, do business ethically, drive safety, result oriented and innovative, then this is the role for you!

This role would be based in our Lagos, Nigeria office with lots of travels both within and outside Nigeria.

Job Responsibilities

• Identify new and effectively engage with existing customers and opportunities by promoting outstanding product features and deploying the best sales practices.
• Develop a deep understanding of the customer’s business, their needs and language while actively applying suitable products and solutions to address these goals.
• Effectively build account relationships to become the trusted advisor within selected accounts and become their trusted advisor for all Emerson portfolios.
• Increase the Emerson market share by a targeted competitor displacement across the portfolio and strategically position the Emerson portfolio to be considered on larger projects.
• Liaise with internal and external sales teams in product and application knowledge sharing, planning and execution activities to continuously improve the customer service levels.
• Develop strategic account plans for assigned accounts to dive customer loyalty and engagement.
• Country strategic leadership. Help with the support of the area director in managing Nigeria business
• Practice a ‘Think Customer’ attitude and culture in all aspects of the role.
• Provide regular forecasts and lead account expectations updating the ongoing business planning tools including CRM, POR, Quarterly, Mid-Year and Yearly Budget Reviews.
• Work closely with the business unit sales and marketing teams to better understand how to position Emerson portfolio effectively in the marketplace.
• Develop a true business partnership with IOCs, NOC, independent oil companies, government regulatory bodies such as NUPRC, NMDPRA, NUIMS, NCDMB, NIPEX, etc.
• Any other strategic duties deem necessary by the leadership team.

Who you are:

You display a can-do demeanor in good and bad times. You persist in accomplishing objectives despite obstacles and setbacks.

For this role, you will need:

• An Engineering/Science degree or equivalent.
• Extensive experience within Oil & Gas industry in West Africa sub-region.
• Proven track record of direct selling in a B2B environment.
• Experience in developing long term relationships with external customers.
• A consultative approach to selling.
• Amazing interpersonal skills, both written and verbal.

Preferred qualifications that set you apart:

• Process automation industry experience.
• Ability to develop successful cross functional relationships internally, within a matrix organization.

Our Offer to You:

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.