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Universal Health Services

Manages hospitals and behavioral health facilities

Shift Supervisor

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeAshland City, TN, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent and at least one year of mental health experience demonstrating competence in the required knowledge and responsibilities are required.
  • A valid driver's license in good standing is required.
  • The role requires sufficient health, strength, and stamina for its physical, mental, and emotional demands, including walking, running, standing, lifting, irregular working hours, and assisting with protective restraints.
  • The position requires use of Handle with Care techniques.
  • Applicants must be at least 21 years old.
  • Applicants must have a flexible schedule.
  • Attendance at two-week orientation classes, Monday through Friday from 8:30 a.m. to 4:30 p.m., is required.

Responsibilities

  • Participate in Shift Administrator duties, including ensuring notification of the Administrator on Call and leadership, completing incident reports, auditing patient rounds, and reviewing end-of-pay-period punch details.
  • Review Q15 observation sheets multiple times daily for timeliness, accuracy, and completion, and ensure all required documentation is completed accurately, thoroughly, and on time.
  • Serve as the point person during emergencies and crises, and facilitate shift activities as required.
  • Anticipate escalating behaviors and provide crisis intervention by responding promptly and using verbal de-escalation techniques to address disruptive or dangerous behavior.
  • As a last resort, use techniques taught in Handle with Care training.
  • Oversee and direct the unit to support residents' physical, mental, and psychosocial functioning, and ensure staff follow schedules in accordance with program fidelity standards.
  • Monitor staff and resident interactions and behaviors to maintain a safe environment conducive to positive change.
  • Respond to crises and assist with timely, proper implementation of protective holds, notifications, and documentation.
  • Ensure residents' rights are protected and enforced.
  • Participate in interviewing and training, provide on-the-job redirection and coaching, and contribute input to employee performance appraisals.
  • Communicate significant changes in residents' conditions promptly to the Director of Residential Services and others as required.
  • Manage shift overtime and coordinate with department leadership to fill schedule callouts; report to work to meet staffing or milieu needs if callouts cannot be filled.
  • Understand and assist with state licensing regulations, Joint Commission standards, HIPAA policy, state contracts, ordinances, laws, and other applicable regulations, and comply with company policies and procedures.

Desired Qualifications

  • A bachelor's degree in Psychology, Sociology, Education, or a related field, or a technical degree in an allied health area, is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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