Princess Cruises

Premium cruise line with global itineraries

Youth Staff FLEX

Hotel Guest ServicesUpdated on Nov 14

Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

A minimum of two years of recent experience working directly with children or teenagers in settings such as schools, camps, after-school programs, childcare, recreation, or similar youth-focused environments.
Ability to supervise groups of children of varying ages, manage behavior positively, and maintain a safe, structured, and supportive environment.
Experience planning, leading, and adapting age-appropriate activities, including games, sports, arts and crafts, and themed events, to encourage participation, creativity, and fun.
Ability and willingness to deliver warm, attentive, and professional guest service to children and their families.
Fluent English language skills, both verbal and written, with the ability to communicate clearly and empathetically with children, parents, and teammates from diverse cultural backgrounds.
Ability to build rapport quickly and handle sensitive situations with discretion.
Ability to work courteously and professionally in a diverse, multicultural team environment.
Motivation, enthusiasm, and physical stamina to work in a fast-paced shipboard environment, including long and irregular hours during peak periods.
Comfort with seasonal, on-call work and adapting to changing schedules, guest volumes, and operational needs.

Responsibilities

Actively supervise children and teens in the Youth Center and other designated venues while maintaining a safe, secure, and welcoming environment.
Engage with parents and children, respond to questions about the program, and provide high levels of guest service.
Organize, lead, and participate in age-appropriate activities, including games, icebreakers, parties, sports, arts and crafts, themed events, and quiet-time activities.
Manage daily operational tasks, including sign-in and sign-out procedures, preparing activity spaces, supporting meal service, and cleaning and resetting spaces after each session.
Escort and supervise groups of children outside the Youth Center while following safety and security procedures.
Encourage participation and inclusion by engaging shy or reluctant children so everyone feels welcome and involved.
Collaborate with the Youth Manager and Youth team to plan, prepare, and update activity schedules and special events for all age groups.
Support Youth Center administration, including basic record keeping, incident reporting, and adherence to company policies and procedures.
Work flexibly across peak periods and select port days as assigned by the Youth Manager, adapting to operational needs and guest volumes.

Desired Qualifications

Formal education or a recognized credential in education, early childhood education, recreation, child development, or a related field is strongly preferred.
Knowledge of additional languages is an advantage and supports communication with the diverse guest population.

Set a course for adventure with Princess Cruises!

As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.

Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.

At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.

As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

As a Youth Staff FLEX, you will play a key role in creating a fun, safe, and memorable experience for children and teens onboard during our busiest sailing periods. You will support the Youth team by supervising young guests, leading engaging activities, and delivering warm, attentive service to families.

Actively supervise children and teens in the Youth Center and other designated venues, always maintaining a safe, secure, and welcoming environment.
Engage positively with parents and children, responding to questions about the program and delivering consistently high levels of guest service.
Organize, lead, and participate in a variety of age-appropriate activities, including games, icebreakers, parties, sports, arts and crafts, themed events, and quiet-time activities.
Manage daily operational tasks such as sign-in/sign-out procedures, preparing activity spaces, supporting meal service, and ensuring thorough clean-up and reset after each session.
Escort and supervise groups of children in venues outside of the Youth Center, following all safety and security procedures.
Encourage participation and inclusion, actively engaging with shy or reluctant children to ensure everyone feels welcome and involved.
Collaborate with the Youth Manager and Youth team to plan, prepare, and update activity schedules and special events for all age groups.
Support Youth Center administration, including basic record keeping, incident reporting, and adherence to company policies and procedures.
Work flexibly across peak periods and select port days as assigned by the Youth Manager, adapting quickly to changing operational needs and guest volumes.

Note: This is a seasonal position. Successful candidates will be on call and deployed seasonally based on projected guest counts. Employment assignments typically range from one to six weeks and are not always guaranteed.

Education & Qualifications: Formal education or a recognized credential in education, early childhood education, recreation, child development, or a related field is strongly preferred.
Youth-Focused Experience: A minimum of two years’ recent experience working directly with children or teenagers in settings such as schools, camps, after‑school programs, childcare, recreation, or similar youth-focused environments.
Child Supervision & Safety: Demonstrated ability to supervise groups of children of varying ages, manage behavior positively, and maintain a safe, structured, and supportive environment.
Activity Planning & Facilitation: Experience planning, leading, and adapting age‑appropriate activities (e.g. games, sports, arts and crafts, themed events) that encourage participation, creativity, and fun.
Guest Service Mindset: Strong understanding of guest service principles with the ability and willingness to deliver warm, attentive, and professional service to children and their families.
Communication Skills: Fluent English language skills, both verbal and written, with the confidence to communicate clearly and empathetically with children, parents, and teammates from diverse cultural backgrounds.
Interpersonal Skills: Personable communicator with outstanding social skills and a warm, friendly, and caring personality; able to build rapport quickly and handle sensitive situations with discretion.
Cultural Awareness & Teamwork: Commitment to establishing and maintaining courteous, respectful, and professional working relationships in a diverse, multicultural team environment.
Energy & Resilience: High level of motivation, enthusiasm, and physical stamina to work in a fast‑paced, shipboard environment, including long and irregular hours during peak periods.
Adaptability & Flexibility: Comfortable working on a seasonal, on‑call basis and adapting quickly to changing schedules, guest volumes, and operational needs.
Additional Languages (Preferred): Knowledge of additional languages is an advantage and supports communication with our diverse guest population.

About the Company

Princess Cruises

Premium cruise line with global itineraries

Princess Cruises operates a fleet of modern ships that sail to more than 380 destinations on over 160 itineraries, offering premium cruise vacations. Guests board ships to enjoy dining, entertainment, and activities both at sea and in port. The product centers on all-inclusive cruise experiences with accommodations, meals, and excursions bundled into itineraries, and it uses Princess MedallionClass technology—wearable devices and a companion app—to streamline check-in, service requests, and personalized interactions before and during the voyage. The company sets itself apart with its premium positioning, extensive global network of itineraries, strong emphasis on guest service, and the MedallionClass experience, supported by a large team on land and at sea. The goal is to provide memorable travel experiences with high standards of safety, environmental stewardship, and customer care, helping guests create lasting memories.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clarita, CA
Founded: 1965

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