Director Quality

Where You’ll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women’s health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

Mercy Home Health and Mercy Hospice is located at 3400 Data Drive in Rancho Cordova, CA. Both service lines are accredited agencies that have received outstanding recognition from The Joint Commission. We currently serve the greater El Dorado, Placer and Sacramento counties, bringing our patients the highest level of service available.

One Community. One Mission. One California  

Job Summary and Responsibilities

As our Director of Quality at Mercy San Juan Medical Center, you will lead ongoing quality improvement initiatives that include collaboration between many healthcare professionals.

In this position, you will make data-driven decisions to ensure our patients continuously receive high-quality care resulting in positive outcomes. You will analyze data and implement different strategies for performance improvements, quality outcomes, risk reduction/mitigation, patient safety, and infection control. 

To be successful in this role, you will apply your experience in clinical practice, operations, data analysis, and technology in order to build on our culture of continuous improvement. Your project management skills will ensure our teams continue moving forward with current initiatives. 

We are offering relocation assistance to all hires who meet relocation eligibility requirements, and we are offering a sign-on bonus up to 10% of salary to fully qualified external hires. 

Additional incentives for this position include an annual performance-based bonus program, annual employer-funded retirement contribution (no employee contribution required), no-cost medical coverage for the employee, and a Flexible Time Away program.

Job Requirements

• Bachelor's degree in a healthcare-related field, or five (5) years of related job or industry experience in lieu of degree.
• Minimum of five (5) years of progressive management responsibility in a health care setting, two (2) of which is related to managing an acute care organization’s Quality Improvement Program.
• Minimum of two (2) years of clinical, patient care experience or equivalent.
• Active State of California license in a clinical field. Five (5) years’ experience in Quality Management can be used in lieu of state license.
• Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) required within two (2) years of employment.

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