Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, electrical services for homes.

Electrical Service Team Leader

ElectricalConfirmed live in the last 24 hours

Full-timeHuntsville, AL, USAIn-person

About the Job

Requirements

A high school diploma or general education degree (GED) is required.
A minimum of four years of experience in installation, maintenance, troubleshooting, and correcting diverse electrical service issues is preferred.
A valid driver’s license and approval to drive by the company’s insurance carrier are required.
The role requires organization, attention to detail, and follow-through.
The role requires analytical skills and the ability to read and interpret blueprints, plans, and manuals.
The role requires customer service skills and a desire to exceed customer expectations.
The role requires functioning in a team environment.
The role requires ability to use a computer tablet and smartphone, and to read a map or follow GPS.
The role requires working outdoors in varying temperatures and weather conditions at least 50% of the time.
The role requires climbing ladders and steep stairs, and frequently standing, stooping, bending, crouching, kneeling, sitting, and reaching; work often occurs in tight spaces such as attics and crawlspaces.
The role requires lifting 50 pounds and pushing, pulling, carrying, or maneuvering heavier items.
The role requires occasionally working at heights up to 15 feet above ground.
The role requires carrying a 24-foot extension ladder alone and/or a 40-foot extension ladder with a coworker on most jobs.
The role requires good visual acuity.
Applicants must undergo pre-employment drug screens and background checks.

Responsibilities

Provide electrical service and/or repair to customer units as needed.
Coordinate with utility service providers and local code officials to establish proper guidelines.
Complete required service documentation and collect, record, and deliver fees to the designated office administration.
Facilitate orders for appointment parts and ensure preparedness for the service day.
Submit purchase orders to dispatch or designated purchasing team administrators.
Facilitate rescheduling customer appointments when calls cannot be completed.
Transport materials and tools to job sites and account for assigned tools.
Keep the truck clean, stocked, and accurately inventoried.
Coordinate with other departments to meet job objectives effectively and completely.
Inform a manager if a customer does not have electrical services before leaving the call.
Communicate the benefits of Club Memberships.
Manage operational metrics, including average invoice total, callback ratios, and labor margins.
Train, coach, and mentor technicians and apprentices.
Investigate reported safety issues.
Support the manager as a resource who can make decisions on behalf of the company for the technician team.
Perform other duties as assigned.

Desired Qualifications

A state electrical license is preferred.

Salary Range: 25 to 35 (Currency: USD) (Pay period: per-hour-wage)

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

-Our Family Owned & Care Culture

-OUR VALUES

-Healthy Work/Life Balance

-Established Career Paths

-Advancement Opportunities

-Year-round work – NO LAYOFFS

-401k Plan w/ Company Match

-Employee Referral Program

-Regular Performance Reviews

-Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts – Family care

Job Responsibilities:

•Provide electrical service and/or repair to customer units as needed.

•Coordinate with utility service providers (NES, MTEMC, CEMC, etc.) and local code officials to ensure proper guidelines are established.

•Complete all required documentation on services and collect, record, and deliver fees to designated office administration.

•Facilitate order for all parts required for appointments and ensure preparedness for the day of service.

•Submit purchase orders to dispatch or other designated purchasing team administrators.

•Facilitate rescheduling customer appointment if call is not complete.

•Transport materials and tools to the job site and provide proper accounting of assigned tools.

•Keep truck clean, stocked and accurately inventoried.

•Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.

•Inform a manager if the customer does not have electrical services before leaving the call.

•Communicate the benefits of Club Memberships.

•Manage operational metrics including average invoice total, callback ratios and labor margins.

•Train, coach and mentor technicians and apprentices.

•Investigate any reported safety issues.

•Support manager as a resource who can make decisions on behalf of the company for the technician team.

•Perform other duties as assigned.

Knowledge, Skills and Abilities:

•State Electrical License preferred

•A High School diploma or general education degree (GED) required.

•A minimum of four years’ experience preferred in installation, maintenance, troubleshooting and correcting diverse electrical service issues.

•A valid driver’s license and approved to drive by Company’s insurance carrier.

•Must be highly organized with good attention to detail and follow through.

•Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.

•Excellent customer service skills with desire to exceed customer expectations.

•Function in a team environment.

•Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Physical Requirements:

•Work in outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 50% of the time.

•Climb ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawlspaces.

•Able to lift 50 pounds with ability to push, pull, carry or maneuver heavier items

•Occasionally work from heights up to 15 feet above ground.

•Able to carry 24 foot extension ladder alone and/or 40 foot extension ladder with a fellow co-worker on most jobs.

•Have good visual acuity.

Minimum 3-5 years verifiable Electrical experience required to qualify for sign-on bonus

#hillersp

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

About the Company

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, electrical services for homes.

Hiller Plumbing, Heating, Cooling & Electrical provides plumbing, HVAC, and electrical services for homes and businesses in the Southeastern United States. Its offering includes skilled technician visits, maintenance plans, and financing options to upgrade or replace systems. Technicians focus on reliable work and strong customer service, delivering on-site services and ongoing maintenance. The company differentiates itself with a customer-satisfaction guarantee—“Happy You’ll Be or the Service is Free”—and clear, transparent pricing, supported by its WIN5 philosophy, which aims for win-win outcomes for customers, employees, the company, communities, and vendors. The goal is to build long-term trust and steady growth by delivering dependable service, easy financing, and recurring maintenance revenue while supporting customers and other stakeholders.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Nashville, TN
Founded: 1990

Recently Posted Jobs

Explore more opportunities at Hiller Plumbing, Heating, Cooling & Electrical

See more jobs