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AAA Club Alliance

Automotive membership and travel services

Travel Consultant

Full-Time
$58.5k - $71.6k+ Quarterly incentives/bonuses + Uncapped incentives
Entry
Bachelor's
Santa Clarita, CA, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A high school diploma is required.
  • Candidates must pass a comprehensive background check and urine-sample drug screening.
  • Candidates must be available to work most Saturdays and some evenings.
  • Candidates must successfully complete the Travel Consultant Trainee program, which requires some travel for training.
  • Candidates must be able to navigate multiple systems and web browsers, use Microsoft Office, and type at least 30 words per minute.
Responsibilities
  • Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel.
  • Share knowledge and expertise from personal experiences and/or educational study trips.
  • Develop long-standing relationships with members and build referral and repeat business.
  • Make appropriate recommendations to tailor trip experiences to members' expectations and exceed them.
  • Cross-sell relevant products to enhance trip experiences, such as the AAA Member Rewards Credit Card, and identify-theft referrals.
  • Complete evaluations of sales, customer service, administrative, operational, upselling, cross-selling, and goal-achievement proficiencies as part of progression opportunities.
Desired Qualifications
  • A two- or four-year college degree is preferred.
  • A minimum of two years of sales experience in a performance-driven environment where success is measured by sales productivity is preferred.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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