Princess Cruises

Premium cruise line with global itineraries

Activity Staff

Food Service & HospitalityUpdated on Nov 14

Full-timeUnited StatesNo salary listed

About the Job

Requirements

Candidates must understand the fundamental principles of guest experience and hospitality operations and demonstrate commitment to exemplary guest service and supporting others in delivering it.
Candidates must have comprehensive knowledge of implementing an engaging, high-quality activity program for individuals of all ages and abilities, including offering activities for varied interests and abilities.
Candidates must demonstrate a confident, charming, charismatic, energetic stage style and controlled, natural, engaging, humorous, and endearing delivery.
Candidates must submit a concise, readable curriculum vitae outlining their professional experience.
Candidates must submit a brief video presentation showcasing their personality, communication abilities, and public speaking skills; the video must accurately represent their genuine appearance.
Candidates must speak Japanese.

Responsibilities

Create positive guest connections and emcee key activity and entertainment programming while supporting a guest- and teammate-centric culture that improves Net Promoter, profitability, and service excellence and promotes a safe, healthy environment in accordance with HESS protocols.
Create, host, train, promote, emcee, and assist with activities and events to provide an engaging and entertaining guest experience.
Use MedallionClass products, services, and applications to identify guests and provide personalized service; deliver the product consistently and apply the Service Excellence philosophy.
Collaborate with onboard teammates and provide reliable information and updates to support the guest experience.
Welcome guests warmly, maintain company standards, and comply with fleet safety regulations and HESS protocols.
Own the assigned experience area and support the Entertainment leadership team in developing, implementing, and executing initiatives.
Anticipate and take ownership of guest needs and requests, and learn and answer questions about products, policies, demographics, itineraries, and ports.
Arrive at events at least 15 minutes early to set up and engage with guests, and meet performance standards in the Cruise Staff Tier Program.
Use consumable items responsibly and keep assigned equipment clean and in good condition.

Set a course for adventure with Princess Cruises!

As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.

Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.

At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.

As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

The Activity Staff is responsible for creating lasting memories by consistently delivering a guest-centric product experience that aligns with brand standards and health and sanitization protocols. They create positive connections, emcee key activity and entertainment programming, and support a guest and teammate-centric culture that increases Net Promoter, profitability, Service Excellence, and drives a safe and healthy environment in accordance with HESS protocols.
As a natural performer, they create, host, train, promote, emcee, and assist all activities and events, creating an engaging and entertaining experience for guests. They embrace MedallionClass products, services, and applications to identify guests and deliver exceptional, personalized service. They are accountable for consistent product delivery and apply the Service Excellence philosophy.
They collaborate with onboard teammates to provide reliable information and updates to deliver an outstanding guest experience. They provide a positive first impression to guests through a warm, welcoming greeting, maintain the company's standard, and comply with fleet safety regulations in accordance with HESS protocols.
They own their experience area and support the development, implementation, and execution of initiatives in alignment with the Entertainment leadership team. They anticipate and take ownership of guest needs and requests, demonstrate responsibility, authority, and accountability in all performance areas, and actively learn and answer questions on product, policy, demographic, itinerary, and port information.
They arrive at events at least 15 minutes early to ensure efficient setup and engage with guests, and prioritize performance standards set out by the Cruise Staff Tier Program. They responsibly use consumable items and maintain assigned equipment clean and in good condition.

Candidates for the role of Activity Staff must demonstrate an understanding of the fundamental principles of guest experience and hospitality operations. They must also exhibit a commitment to providing exemplary guest service and a willingness to support others in the delivery of the same.
Those who are successful in their candidacy must demonstrate a comprehensive knowledge and enthusiasm for the implementation of an engaging and high-quality activity program, with a commitment to providing experiences for individuals of all ages and abilities. Furthermore, they must exhibit a clear understanding of the importance of offering a diverse range of activities that cater to the varying interests and abilities of participants.
The candidate must possess a stage style that is confident yet charming, charismatic and energetic. The delivery must be controlled, natural and easy to watch, yet engaging, humorous and endearing.
A comprehensive curriculum vitae is essential. It is important to provide a concise and easily readable overview of one's professional experience. However, if we may offer a suggestion, it is often preferable to present a minimalist approach.
Additionally, a brief video presentation showcasing the candidate's personality, communication abilities, and public speaking skills is required. While it is not necessary to have a professional video, it is essential that it accurately represents the candidate's genuine appearance. Please refer to the attached Video Submission Instructions.
This Job Opportunities is available for Japanese speaking candidates only.

About the Company

Princess Cruises

Premium cruise line with global itineraries

Princess Cruises operates a fleet of modern ships that sail to more than 380 destinations on over 160 itineraries, offering premium cruise vacations. Guests board ships to enjoy dining, entertainment, and activities both at sea and in port. The product centers on all-inclusive cruise experiences with accommodations, meals, and excursions bundled into itineraries, and it uses Princess MedallionClass technology—wearable devices and a companion app—to streamline check-in, service requests, and personalized interactions before and during the voyage. The company sets itself apart with its premium positioning, extensive global network of itineraries, strong emphasis on guest service, and the MedallionClass experience, supported by a large team on land and at sea. The goal is to provide memorable travel experiences with high standards of safety, environmental stewardship, and customer care, helping guests create lasting memories.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clarita, CA
Founded: 1965

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