Strategic Account Manager
Updated on 2/22/2024
Regal

51-200 employees

Outbound phone & SMS sales software
Company Overview
Regal's mission is to help brands grow like never before. The company has an outbound phone and SMS sales solution built to drive more conversations with customers, so companies can hit their growth goals way faster.

Company Stage

Series A

Total Funding

$65.6M

Founded

2020

Headquarters

, New York

Growth & Insights
Headcount

6 month growth

-14%

1 year growth

-3%

2 year growth

70%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Marketing
CategoriesNew
Business & Strategy
Sales & Account Management
Requirements
  • 5+ years of experience in contact center software or marketing automation within enterprise customer success, account management, or consulting experience, ideally from a SaaS company
  • Passion for program discovery, development, experimentation, and operationalization to drive account growth
  • Track record of data-driven projects that drive and expand contract value
  • Demonstrated ability to manage complex customers, projects or accounts with sophisticated clients, multiple stakeholders, and competing priorities
  • Excitement to travel at least 30%
Responsibilities
  • Create consultative relationships with your customers to identify and discover new opportunities, use cases, campaigns and teams that grow revenue
  • Grow client value by building shared success plans with your customers, delivering compelling value presentations and working through people, process, and technology obstacles
  • Drive revenue for Regal by meeting and exceeding monthly, quarterly and annual expansion targets
  • Own client contracts, renewals, and retention
  • Develop relationships with each customer at the executive, operational and go-to-market team levels to build multithreaded account relationships
  • Travel on-site to customers (30% travel expected)
  • Partner with internal sales, operations, and implementation teams to establish and evolve the Regal enterprise strategy
Desired Qualifications
  • Passion for adding a human touch to online experiences
  • Experience working with SaaS companies
  • Experience in the B2C sector