Workplace Experience Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Workplace Experience Coordinator, you will be the welcoming face and dependable point of contact for everyone who walks through the doors of our client's site in Guatemala. You will manage the day-to-day administrative rhythm of the workplace, from purchase requests to vendor coordination, ensuring that every operational detail runs smoothly behind the scenes so employees and visitors experience a seamless, well-supported environment. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and this role sits at the heart of that mission, blending hospitality, organization, and problem-solving to create a workplace people genuinely enjoy being part of. You will work closely with on-site vendors, external contractors, and internal stakeholders, acting as the primary liaison for users of the site while keeping administrative processes accurate, timely, and transparent.

What your day-to-day will look like:

• Process purchase requests and ensure timely procurement of goods and services needed to keep the site running efficiently
• Coordinate with vendors, both on-site teams and external contractors, to schedule services and resolve operational needs
• Generate Goods Receipts (GRs) and manage invoice processing alongside corresponding delivery notes or service reports
• Serve as the main point of contact for employees and visitors at the Guatemala site, addressing questions and requests with warmth and professionalism
• Prepare and distribute regular reports on site activity, vendor performance, and operational metrics
• Maintain accurate records of transactions, approvals, and service documentation to support audit readiness
• Identify opportunities to streamline administrative workflows and improve response times
• Support site events, moves, and ad hoc projects as needed, bringing flexibility to a varied workload

Required qualifications:

• Previous experience in administrative coordination, facilities support, customer service, or a related field
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
• Comfortable working with purchase orders, invoices, and basic procurement documentation
• Excellent interpersonal and communication skills, with a genuine interest in helping people
• Proficiency in Microsoft Office (Excel, Word, Outlook) or equivalent tools
• Ability to work independently while staying closely connected with vendors and internal teams
• Fluent in Spanish; working proficiency in English preferred for internal reporting

Preferred qualifications:

• Experience working in a corporate real estate, facilities management, or hospitality environment
• Familiarity with enterprise resource planning (ERP) systems for processing GRs and invoices
• A proactive, solutions-oriented mindset that embraces more innovative ways of working
• Prior exposure to vendor management or contractor coordination
• Comfort working in a role that values collaboration, as what sets JLL apart is our culture of collaboration, locally and across the globe

Location:

On-site –Ciudad de Guatemala,GTM

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a[email protected]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.