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All Accor

Global hotel management, franchising, loyalty program

Food and Beverage Team Member

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Previous similar work experience in hospitality and food and beverage.
  • Be a team player, hard worker, and detail-oriented.
  • Be flexible and willing to meet operational demands.
  • Have excellent communication and stakeholder management skills with internal and external stakeholders.
  • Be exceptionally organized and able to prioritize efficiently.
  • Remain calm under pressure.
  • Be able to work a flexible roster including mornings, evenings, weekends, and public holidays.

Responsibilities

  • Ensure a high standard of guest services and achieve the department's qualitative and quantitative targets.
  • Convey the hotel's image and atmosphere through an exemplary attitude, a warm and friendly welcome, availability, and frequent presence in the field.
  • Enhance guest satisfaction.
  • Develop close relationships with guests to encourage loyalty.
  • Ensure guests receive a warm and personalized welcome.
  • Create a service-focused, positive, and success-driven culture that is open to change and creative in approach.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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