Full-Time

Global End-to-End Process Owner

Order to Cash, O2C

Confirmed live in the last 24 hours

Kardex

Kardex

1,001-5,000 employees

Global provider of automated intralogistics solutions

No salary listed

Expert

Company Does Not Provide H1B Sponsorship

Remote in UK + 2 more

More locations: Remote in Spain | Remote in France

Category
Supply Chain Management
Operations & Logistics
Required Skills
SAP Products
Requirements
  • Minimum 10 years’ experience in industrial manufacturing environments, with leadership expertise in Order to Cash processes — including order entry, invoicing, and cash collection.
  • Experience driving process excellence in global, matrix organizations with multi-plant manufacturing, international delivery, and cross-border invoicing requirements.
  • Previous involvement in global ERP implementations, ideally SAP ECC or S/4HANA, working alongside systems integrators to shape and optimize process-aligned solutions.
  • Strong cross-functional leadership skills, comfortable working with commercial, manufacturing, logistics, finance, and service teams across regions.
  • A process-driven mindset paired with practical, real-world problem-solving skills. Knowledge of product/systems realization is an advantage.
  • Ability to bridge operational, technical, and financial conversations — making complex processes accessible to diverse audiences.
  • Fluent English (German or other European languages are a plus).
  • Flexibility for international travel.
Responsibilities
  • Lead the global Order to Cash (O2C) process — from customer order through to delivery, invoicing, and cash collection.
  • Collaborate with regional teams, factories, service operations, and leadership to standardize processes, ensuring efficiency without compromising local compliance needs.
  • Own the relationship with our systems integrator, ensuring process requirements translate into clear system design and ERP functionality (SAP S/4HANA is on the horizon!).
  • Ensure the seamless integration between ERP, MES, CRM, Field Service Management, and Project Systems so data flows consistently across the value chain.
  • Build and maintain global process maps, sub-process flows, work instructions, and cross-functional handovers — ensuring everyone understands their role in delivering a smooth Order to Cash process.
  • Define performance KPIs, track progress, and continuously seek process improvements to optimize both customer experience and internal efficiency.
  • Act as the global process champion, working with regional teams to drive adoption, support training, and embed a process excellence culture across Kardex.
  • Collaborate closely with other Global Process Owners to ensure end-to-end process integration across the entire customer lifecycle.
Desired Qualifications
  • Knowledge of product/systems realization is an advantage.
  • German or other European languages are a plus.

Kardex specializes in intralogistics solutions, providing automated products and systems for efficient storage and retrieval of materials. Their offerings include dynamic storage systems, integrated material handling systems, small parts storage, and automated high-bay warehouses. Kardex also partners with AutoStore™ to deliver flexible storage and order fulfillment solutions. The company stands out from competitors by focusing on high availability and low total cost of ownership for its products and services. With a workforce of around 2,500 employees across more than 30 countries, Kardex aims to enhance automation in logistics, making it easier for businesses to manage their inventory and operations.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Zurich, Switzerland

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising e-commerce boosts demand for Kardex's warehouse automation solutions.
  • Sustainable warehouse solutions trend aligns with Kardex's energy-efficient automation technologies.
  • AI adoption in logistics enhances Kardex's robotic picking and automation offerings.

What critics are saying

  • Over-reliance on Infosys may pose challenges if the partnership encounters issues.
  • New tariffs on imported equipment could increase Kardex's operational costs.
  • Technical challenges may arise from integrating Berkshire Grey's AI technology with Kardex systems.

What makes Kardex unique

  • Kardex leverages U.S.-based manufacturing to mitigate tariff impacts and shorten lead times.
  • Collaboration with Paccurate enhances Kardex's smart cartonization and packaging optimization capabilities.
  • Infosys partnership drives Kardex's digital transformation with SAP S/4HANA across 30 countries.

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Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Company News

195 News
Apr 26th, 2025
Kardex Announces New QuickShip Program to Avoid Tariff Price Hikes and Shorten Lead Times

Amid economic uncertainty and new tariffs affecting imported automation equipment and components, Kardex is strengthening its commitment to customers by leveraging its U.S.-based manufacturing plant in South Carolina.

Industry Today
Mar 31st, 2025
March 31, 2025 Kardex Unveils Updates to FulfillX WES & IPA at ProMat

Meanwhile, Kardex unveiled a new Optical State Capture feature for the IPA at ProMat, which captures and analyses data to deliver performance tracking and process optimization.

Automated Warehouse Online
Mar 12th, 2025
Paccurate and Kardex to bring smart cartonization to the warehouse

The collaboration brings together Kardex's warehouse automation with Paccurate's advanced packaging optimization technology.

Data Biz Times
Dec 5th, 2024
Swiss firm Kardex selects Infosys for digital transformation project

Infosys is delighted to join forces with Kardex in this journey and help them leverage cutting-edge technologies like SAP S/4HANA to optimize their supply chain, enhance operational efficiency, and drive innovation.

CIO Influence
Dec 4th, 2024
Infosys Collaborates with Kardex to Transform Business Operations Using SAP S/4HANA

Infosys a global leader in next-generation digital services and consulting, today announced a strategic collaboration with Kardex, a leading global provider of intralogistics solutions, including automated storage solutions and material handling systems, to transform its business operations using SAP S/4HANA.