Supplier Data Management Analyst

We are seeking a detail-oriented and analytical Supplier Data Management Analyst to support supplier master data operations, supplier onboarding, profile maintenance, and procurement-related issue resolution.

The role involves reviewing supplier creation requests, maintaining accurate supplier records, resolving invoice and banking-related holds, and supporting internal stakeholders and suppliers through Oracle Procurement Cloud and the Supplier Portal.

The successful candidate will demonstrate strong process discipline, analytical problem-solving skills, effective communication, and the ability to manage operational KPIs while contributing to continuous process improvement.

Range and benefit information provided in this posting are specific to the stated locations only

IN: Hiring Range in INR from: 294,567 to 504,972 per annum.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Range and benefit information provided in this posting are specific to the stated locations only

IN: Hiring Range in INR from: 294,567 to 504,972 per annum.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

As part of Oracle’s onboarding process and consistent with applicable law, India-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Key Responsibilities

1. Supplier Master Data Management: Review approved supplier addition requests and create accurate supplier records in accordance with Oracle's Global Purchasing and Finance policies.

2. Supplier Profile Maintenance: Process supplier profile change notifications and ensure updates comply with documented procedures and data quality requirements.

3. Invoice and Banking Issue Resolution: Analyze and resolve invoice exceptions relating to invalid bank details and installment holds, coordinating with relevant stakeholders when necessary.

4. Procurement System Support: Assist internal requesters with Oracle Procurement Cloud processes and support suppliers experiencing Supplier Portal issues.

5. Stakeholder Collaboration: Work closely with strategic teams, requesters, suppliers, and internal support functions to achieve end-to-end issue resolution.

6. Operational Performance Management: Maintain agreed turnaround times (TAT), quality standards, and resolution KPIs while managing multiple operational requests.

7. Process Improvement: Identify recurring operational issues, recommend improvements, and support the implementation of process efficiencies.

8. Functional Support and Knowledge Sharing: Provide first-level functional support, assist with training new analysts and end users, and act as a buddy for new hires.

Qualifications & Skills

Mandatory

• Excellent written and verbal communication skills in English.

• Strong attention to detail and ability to follow documented desktop procedures, work instructions, and organizational policies.

• Ability to manage operational KPIs involving turnaround time, quality, and end-to-end issue resolution.

• Good analytical and logical problem-solving skills.

• Ability to identify operational issues and apply practical, creative solutions.

• Strong organizational and multitasking capabilities.

• Ability to work independently and manage priorities under pressure.

Good-to-Have

• Hands-on exposure to supplier master data creation, maintenance, or supplier onboarding.

• Familiarity with Oracle Procurement Cloud or similar procurement platforms.

• Experience resolving invoice exceptions, banking detail issues, or payment-related holds.

• Experience supporting suppliers through self-service portals.

• Exposure to procurement operations, finance operations, or shared services environments.

• Experience contributing to process improvement, user training, or functional support activities.

Self-Assessment Questions

1. Do I have strong English communication skills to interact effectively with suppliers and internal stakeholders?

2. Am I confident following detailed procedures and maintaining accuracy while processing operational requests?

3. Have I demonstrated the ability to meet turnaround time, quality, and resolution targets?

4. Can I independently analyze operational issues, identify solutions, and manage competing priorities?

5. Am I comfortable working under pressure while maintaining attention to detail and consistent service quality?