All Accor

Global hotel management, franchising, loyalty program

Spa Therapist

Massage & BodyworkUpdated on Nov 11

Full-timeAgra, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

A valid spa therapist license or certification from an accredited institution is required.
At least 2 years of professional spa therapy experience in a luxury hospitality setting is required.
Certification in at least two spa treatment modalities, such as massage therapy, facials, body treatments, or wellness therapies, is required.
Current First Aid and CPR certification is required.
Knowledge of anatomy, physiology, and contraindications related to spa treatments is required.
Proficiency in spa management software and point-of-sale systems is required.
Commitment to health, safety, and sanitation standards in spa environments is required.

Responsibilities

Deliver professional and personalized spa treatments, including massages, facials, body treatments, and wellness therapies, to guests.
Assess client needs, preferences, and health conditions to customize and recommend appropriate treatment plans.
Maintain cleanliness, sanitation, and hygiene in all spa treatment areas and facilities.
Manage client appointments, scheduling, and booking systems to ensure efficient spa operations.
Educate clients on available spa services, treatment benefits, and wellness recommendations.
Maintain a professional appearance, demeanor, and communication style consistent with Fairmont standards.
Process client payments, handle transactions, and manage spa billing accurately.
Ensure compliance with health, safety, and sanitation regulations and facility protocols.
Collaborate with spa management, fellow therapists, and hotel staff to deliver guest experiences.
Monitor and maintain inventory of spa products, supplies, and equipment, and report shortages to management.
Respond professionally to client inquiries, concerns, and feedback to support guest satisfaction.

Job Description

Deliver professional and personalized spa treatments including massages, facials, body treatments, and wellness therapies to guests
Assess client needs, preferences, and health conditions to customize and recommend appropriate treatment plans
Maintain exceptional standards of cleanliness, sanitation, and hygiene in all spa treatment areas and facilities
Manage client appointments, scheduling, and booking systems to ensure efficient spa operations
Educate clients on available spa services, treatment benefits, and wellness recommendations
Maintain a professional appearance, demeanor, and communication style consistent with Fairmont standards
Process client payments, handle transactions, and manage spa billing accurately
Ensure full compliance with health, safety, and sanitation regulations and facility protocols
Collaborate effectively with spa management, fellow therapists, and hotel staff to deliver exceptional guest experiences
Monitor and maintain inventory of spa products, supplies, and equipment, reporting shortages to management
Respond professionally to client inquiries, concerns, and feedback to ensure guest satisfaction

Qualifications

**Required Qualifications:**

Valid spa therapist license or certification from an accredited institution
Minimum 2 years of professional spa therapy experience in a luxury hospitality setting
Certification in at least two spa treatment modalities (massage therapy, facials, body treatments, or wellness therapies)
Current First Aid and CPR certification
Strong knowledge of anatomy, physiology, and contraindications related to spa treatments
Excellent communication and interpersonal skills with the ability to interact professionally with diverse clientele
Proficiency in spa management software and point-of-sale (POS) systems
Demonstrated commitment to health, safety, and sanitation standards in spa environments

Additional Information

WHAT IS IN IT FOR YOU:

Come As You Are
Work With Purpose
Grow, Learn and Enjoy
Explore Limitless Possibilities

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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