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AdventHealth

Integrated health system delivering whole-person care

Lead Certified Medical Assistant Primary Care Clinic

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHinsdale, IL, USA$21.01 - $33.61

About the Job

Requirements

  • At least three years of related work experience.
  • High school graduation or equivalent.
  • Basic Life Support (BLS) cardiopulmonary resuscitation certification.
  • One of the following medical assistant credentials: Certified Medical Assistant (CMA), Clinical Medical Assistant Certification (CMAC), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Nationally Registered Certified Medical Assistant (NRCMA).
  • Organizational skills; verbal interpersonal communication; customer relations proficiency; proficiency in grammar and spelling; ability to read and comprehend written instructions and follow verbal instructions; keyboarding and manual dexterity.
  • Proficiency in computer usage, including Microsoft Outlook, Excel, Word, PowerPoint, and the internet; proficiency using electronic health record software.
  • Clinical skills and knowledge specific to the specialty, including general medical assistant practices.
  • Ability to adapt to changes in the work environment, work independently and in a team environment, and multitask in a fast-paced, high-patient-volume environment.
  • Strong critical thinking skills and sound judgment in emergency situations; initiative in creating solutions.
  • Professional development through further education, maintaining certifications, and seeking leadership or preceptor opportunities.
  • Ability to perform data entry and prepare reports, with knowledge of medical terminology, clinical documentation, examination procedures, and protocols.
  • Customer service skills and knowledge of charge entry, payment collection, posting, and clinical and surgical billing requirements.
  • Ability to operate standard office equipment, including a computer, copier, fax machine, and scanner.
  • Ability to establish and maintain effective working relationships with patients, employees, and others from diverse backgrounds.
  • Written and verbal English communication skills to communicate effectively and professionally with patients and coworkers.

Responsibilities

  • Assess patients’ physical, psychosocial, cultural, and spiritual needs through observation, interview, medical-record review, and clinical data.
  • Evaluate patients’ responses and report findings to the responsible provider to support optimal patient outcomes.
  • Contribute to developing and implementing patient care plans in collaboration with the interdisciplinary team.
  • Perform therapeutic and diagnostic interventions, including taking vital signs, minor treatments and procedures, prevention services, pre-visit planning, post-visit follow-up, and medication refills according to protocol.
  • Promote, advocate for, and collaborate to protect each patient’s health, safety, and rights.
  • Educate patients and families by assessing health literacy, learning barriers, readiness, needs, and ability.
  • Encourage patient engagement in healthcare partnerships using motivational interviewing, evidence-based self-management support protocols, tools, and teach-back methods.
  • Assist with coordinating patients’ care plans.
  • Recognize patients or their designees as full partners in compassionate, coordinated care that respects their preferences, values, and needs.
  • Provide relationship-based care by understanding what matters most to each individual and actively engaging them in all aspects of care.
  • Contribute to continuous process improvement by actively supporting patient experience and satisfaction.
  • Oversee clinic staff as assigned, ensure compliance with policies and procedures, prepare work schedules, ensure adequate staffing, resolve clinical operational problems, manage clinical supply orders and expenses, and conduct performance reviews.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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