Teamified

Retail Sales Assistant

Retail SalesPosted on Nov 13

Full-timeMelbourne VIC, AustraliaNo salary listedIn-person

About the Job

Requirements

Three to four years of experience in a retail or customer service role.
Experience operating point-of-sale systems, handling cash, and processing EFTPOS transactions.
Skills in product knowledge, visual merchandising, and stock replenishment.
Experience with inventory management, stocktake procedures, and processing returns and exchanges.
Ability to support upselling, cross-selling, and customer loyalty program administration.
Understanding of loss prevention, store opening and closing procedures, and price labelling.
Basic retail mathematics and adherence to workplace health and safety practices.
Customer service, communication, teamwork, and problem-solving skills.
Ability to work effectively in a fast-paced retail environment.
Professional presentation.

Responsibilities

Greet and assist customers in a friendly, professional, and helpful manner.
Operate the point-of-sale system accurately, including cash and EFTPOS transactions.
Maintain product knowledge to support customer enquiries and sales recommendations.
Replenish stock, organise merchandise, and maintain visually appealing store displays.
Process returns, exchanges, and customer requests in line with store procedures.
Support stocktakes, inventory control, price labelling, and loss prevention activities.
Follow store opening and closing procedures and uphold workplace health and safety standards.

Retails Sales Assistant

Teamified · Melbourne, Australia · — · Posted 2026-11-13

Workplace: on_site

Department: Kookai

Description

Job Summary:

We are seeking a customer-focused Retail Sales Assistant to deliver an exceptional in-store experience and support day-to-day retail operations. In this on-site role, you will assist customers, maintain strong product presentation standards, and contribute to sales performance through quality service and product knowledge.

Responsibilities:

Greet and assist customers in a friendly, professional, and helpful manner
Operate the point of sale system accurately, including cash and EFTPOS transactions
Maintain strong product knowledge to support customer enquiries and sales recommendations
Replenish stock, organise merchandise, and maintain visually appealing store displays
Process returns, exchanges, and customer requests in line with store procedures
Support stocktakes, inventory control, price labelling, and loss prevention activities
Follow store opening and closing procedures and uphold workplace health and safety standards

Requirements

3-4 years of experience in a retail or customer service role
Experience with Point of Sale Operation, Cash Handling, and EFTPOS Processing
Strong skills in Product Knowledge, Visual Merchandising, and Stock Replenishment
Experience with Inventory Management, Stocktake Procedures, and Returns and Exchanges Processing
Ability to support Upselling, Cross-Selling, and Customer Loyalty Program Administration
Understanding of Loss Prevention, Store Opening and Closing Procedures, and Price Labelling
Basic Retail Mathematics and adherence to Workplace Health and Safety Practices
Strong customer service, communication, teamwork, and problem-solving skills
Reliable, adaptable, and able to work effectively in a fast-paced retail environment
Professional presentation and a positive, can-do attitude

If you are a skilled Retails Sales Assistant looking for a new opportunity with a growing company, we would love to hear from you. Apply now.

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About the Company

Teamified

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Colombia
Founded: 2022

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