Cash Officer

We are looking for a highly responsible and detail-oriented professional to manage vault and cash operations at the branch. This role plays a key part in ensuring secure cash handling, strong internal controls, and full compliance with regulatory and operational standards, while also contributing to process improvements and team efficiency.

Key responsibilities

• Act as primary custodian of the vault, ensuring strict adherence to dual control and access procedures

• Manage daily cash operations, including start-of-day releases, end-of-day balancing, and safekeeping of cash, cheques, and accountable forms

• Ensure proper execution of maker-checker controls and timely resolution of outstanding items

• Maintain accurate documentation, logs, and records in line with retention policies

• Monitor vault access, maintain logbooks, and ensure only authorized personnel are allowed entry

• Conduct regular inventory, replenishment, and proper handling of accountable forms and obsolete stocks

• Ensure compliance with internal policies and regulatory requirements (BSP, AMLC, PDIC, BIR)

• Identify process improvement opportunities and participate in system enhancements, UAT, and business continuity activities

• Collaborate with stakeholders and escalate issues with proposed resolutions in a timely manner

Requirements and expectations

• Relevant experience in cash handling, vault management, or branch operations in banking

• Strong understanding of internal controls, compliance, and risk management

• High level of accuracy, integrity, and attention to detail

• Ability to work independently and follow structured processes

• Strong organizational, communication, and problem-solving skills

• Ability to manage multiple tasks in a fast-paced, operational environment