Collections Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Collections Specialist to join our growing team in Garden City!  

Reports directly to AR team leader, the position is responsible for all policy services related to collections and accounts receivable.  Position will handle all collections and payments and manage NOC’s and reinstatements.

How You Will Contribute:

• Work with agents and underwriters/brokers to collect cash on accounts.
• Update 59 day collections sheet per office assigned.
• Supports the Cancellation team in managing and prioritizing binding authority cancellations and reinstatements. Monitors the status of pending cancellations, requests NOCs to ensure timely issuance, and coordinates reinstatement efforts to maintain policy continuity when appropriate.
• Work with A/R lead to request brokerage cancellations and reinstatements as needed.
• Monitors agents with ongoing collection challenges and escalate concerns to Accounting Leadership as appropriate.
• Assist A/R team on researching invoicing issues.  Works with underwriting assistants/NEST to make sure errors are corrected.

Skills & Experience to be Successful:  

• 
  
• High School diploma or general education degree (GED)
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Ability to direct other employees.
• Ability to maintain a high level of confidentiality
• 2 to 4 years’ experience in a similar position

Preferred

• Associate or bachelor’s degree in a business or financial related discipline
• Has supervised teammates/processes in a previous position.

Pay Range

$25.00 - $30.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself 

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.