Business Trends works with Wayfair’s most senior leadership and all business functions in identifying, monitoring and intervening on metric trends which drive Revenue and long-term Customer Lifetime Value (CLV). We analyze trends and build a narrative on Wayfair’s absolute performance and relative to competition on both a short-term tactical, as well as a longer-term strategic basis. Our output allows Wayfair’s senior leaders to quickly understand drivers of performance and triage issues in real-time. Business Trends adds value by: 1) driving long-term CLV by unifying the org around Wayfair’s customer value proposition, tracking input metrics related to those, and driving interventions if customers are not reacting to improvements or if we observe deviation from normal (short- and long-term) trends; and 2) influence partner teams to devote resources to areas of the business we need to further improve to advance overall business performance and share taking.
We are looking for a Senior Analyst to lead Trends for our Speciality Retail Brands (AllModern, Joss & Main, Birch Lane) and Perigold, working directly with commercial leaders in both geos. The leader, with support from Trends senior leadership, will be responsible for diagnosing overall business performance and building the narrative. In this role, you will not only tightly partner with the Specialty Retail Brands and Perigold commercial leadership including the GMs, Marketing, Pricing and Ops, but also work tightly with the wider Business Trends STO including our Data Engineering team in order to further build out self-service reporting.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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