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Vancouver Coastal Health

Public health authority delivering patient care

Outreach Worker - Community Mental Health

Community Outreach & ProgramsPosted on Nov 5
Full-timePowell River, BC, CanadaCA$33.49 - CA$35.31 /hrIn-person

About the Job

Requirements

  • A diploma in Community Social Services and one year of related experience working with people who use substances and people experiencing complex mental health issues in community-based settings, or an equivalent combination of education, training, and experience.
  • A valid British Columbia driver’s license and access to a vehicle.
  • Cardiopulmonary Resuscitation (CPR) qualification.
  • Ability to work with marginalized and culturally diverse populations, including people with substance use issues and mental illness.
  • Listening and information-seeking skills that support communication and cooperative problem-solving in a multidisciplinary setting.
  • Ability to establish rapport with clients and families to explore issues beyond their initial concerns.
  • Working knowledge of health and social service programs specific to the North Shore and, more generally, the Lower Mainland.
  • Working knowledge of harm reduction principles and British Columbia’s Decriminalization Framework.
  • Crisis prevention and intervention, conflict resolution, and de-escalation skills.
  • Ability to work independently and collaboratively with a team and partner with community agencies.
  • Ability to communicate effectively verbally and in writing.
  • Skill in CPR techniques and first aid.
  • Physical ability to perform the duties of the position.

Responsibilities

  • Work as a member of an interdisciplinary team to support individuals and their families in accessing opioid agonist therapy and related support services for the designated program area.
  • Monitor clients by observing their health conditions and environments.
  • Arrange, plan, escort, and accompany designated or marginalized individuals to appointments, errands, and other activities as required.
  • Connect clients with other community resources and programs.
  • Assist clients in accessing benefits or assistance and provide brief planning and coordination on substance use, opioid agonist therapy, overdose prevention, and harm reduction issues.
  • Under the direction of a Registered Nurse, administer medication to clients and provide medication reminders.
  • Liaise and work with community resources and healthcare providers.
  • Provide basic health-promoting information and promote clients’ development of life skills.
  • Perform general clerical duties, attend meetings, and participate in patient care planning and coordination.

About the Company

Vancouver Coastal Health

Public health authority delivering patient care

Vancouver Coastal Health is a health care provider in the Vancouver area that delivers patient care and health services. Its offerings come from a team-based system focused on quality care, supported by employer-funded training and career growth opportunities. The organization emphasizes a workplace culture where every voice is heard and collaboration is central, aiming to create a supportive team environment while serving the community. In comparison to competitors, it highlights public healthcare delivery, a strong emphasis on staff development and collaboration, and a clear commitment to accessible patient care. Overall goal: ensure high-quality patient care and better health outcomes by supporting health professionals and fostering a collaborative workplace.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
2001

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