B

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Club Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAlexandria, VA, USA$110k - $150kIn-person

About the Job

Requirements

  • At least 4 years of experience as a retail store, supermarket, or warehouse operations manager is required.
  • A strong drive for results, solid work ethic, honesty, straightforwardness, and commitment to providing high levels of service to members are required.
  • Excellent communication skills and the ability to lead and motivate a large team are required.
  • A solid understanding of profit and loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution is required.
  • A high school diploma and/or college degree is preferred.
  • Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results, are required.
  • Open shift availability is required.
  • Must be at least 18 years of age.
  • The role requires frequent movement on hard surfaces and may require bending, pulling, reaching, climbing, or stooping to examine or scan merchandise.
  • The role frequently requires lifting objects up to 30 pounds and may require lifting and moving heavy or awkward objects over 30 pounds with assistance.
  • The work is indoors, with frequent exposure to temperature extremes and loud noises and occasional exposure to cleaning agents.

Responsibilities

  • Lead the club's operations and profitability, deliver company strategic priorities, provide value on merchandise and services, ensure an excellent member experience, manage and develop team members, and maintain a safe and positive environment for team members and members.
  • Lead the team with vision and purpose, communicate clearly, give direction, and validate results.
  • Create a club culture where team members feel challenged, understand how to succeed, are encouraged to do their best, and are recognized for accomplishments.
  • Manage talent and build a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
  • Adapt to change and communicate necessary information to team members, explain the reasons behind it, and keep messaging simple so they can perform their jobs effectively.
  • Make decisions aligned with company strategic priorities and club operational goals and objectives.
  • Maintain awareness of local competition and current retail marketplace trends.
  • Control operating costs and establish operational efficiencies.
  • Implement new concepts to maximize profitability.
  • Uphold the company's core values and purpose, and ensure team members do the same; create a shopping experience dedicated to exceeding member expectations.
  • Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures as needed to achieve profit objectives.
  • Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office.
  • Maintain a roadmap for achieving Home Office targets in key performance areas, including productivity (sales/hours, audit, shrink, and turnover).
  • Complete the onboarding program, generally lasting 8–12 weeks, partnering with experienced Club Managers and other leaders to learn best practices, apply leadership concepts to BJ's scenarios, and build internal connections.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

Recently Posted Jobs

Explore more opportunities at BJ's Wholesale Club

See more jobs