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Wave Dental Professionals

Manages general and specialty dental practices

Dental Assistant / Patient Coordinator

DentalConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of related dental experience and/or training, or an equivalent combination of education and experience in the dental profession, is required.
  • A valid X-ray certificate is required.
  • A current license is required for CDA, RDA, or EFDA credentials, according to state requirements.
  • A CPR and first aid certificate is required.
  • Candidates must be comfortable assisting doctors chairside and proficient in taking dental X-rays, with familiarity with dental terminology and procedures.
  • Candidates must meet applicable Georgia dental assisting and radiography requirements.
  • Candidates must be able to multitask and transition between clinical and administrative responsibilities.

Responsibilities

  • Assist doctors chairside during dental procedures as needed.
  • Support the dental hygienist with patient care, periodontal charting, and clinical procedures.
  • Prepare, clean, and turn over treatment rooms between patients.
  • Take diagnostic dental X-rays, including bitewings and full-mouth series.
  • Assist with iTero digital scanning and other clinical technology.
  • Follow sterilization, Occupational Safety and Health Administration (OSHA), and infection control protocols.
  • Maintain clinical supplies, instruments, and treatment room organization.
  • Provide a positive, comfortable experience for patients throughout their visits.
  • Welcome patients; assist with check-in and check-out; and provide customer service.
  • Answer incoming calls, respond to patient inquiries, and assist with appointment scheduling.
  • Help maintain and optimize provider schedules.
  • Verify patient information and assist with insurance eligibility and benefits.
  • Assist with treatment plan coordination and patient financial discussions as needed.
  • Help collect copayments and patient balances.
  • Maintain accurate patient records and documentation in Open Dental.
  • Support the front office team with administrative tasks and daily workflow.
  • Float between the front desk, hygiene department, and chairside assisting based on daily practice needs.
  • Provide coverage during breaks, absences, and busy patient schedules.
  • Work collaboratively with doctors, clinical staff, and front office team members.
  • Anticipate needs and proactively assist wherever additional support is needed.
  • Help maintain an efficient, organized, and patient-focused environment.

Desired Qualifications

  • Previous dental front office or patient coordination experience is strongly preferred.
  • Experience with Open Dental practice management software is preferred.
  • Experience with iTero digital scanning is preferred.
  • Familiarity with dental insurance verification, scheduling, and patient financial coordination is preferred.
  • Experience with CareCredit, Cherry, or Sunbit is preferred.
  • Previous experience working in a multispecialty dental practice is preferred.
  • EFDA credentials are a plus.

About the Company

Wave Dental Professionals

Manages general and specialty dental practices

Wave Dental Professionals supports a network of general and specialty dental practices serving patients across several U.S. states. The group partners with dentists to handle the business side of running a practice while aiming to preserve clinical decisions at the local office. Its central team supplies marketing, operating tools and practice support so dentists can focus on treatment and patient relationships. The business combines patient care through its affiliated offices with partnerships for dentists building or managing multiple practices. Wave also markets Tidal Aligners, a clear aligner treatment built around digital scans and customized treatment plans, and is headquartered in Detroit, Michigan.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
Not listed

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