Quality Technician - Quality

What you’ll do:

The primary focus of the Quality Technician is: addressing and resolving supplier quality issues and non-conformances through timely response and appropriate actions, supporting quality and operations team members with problem solving, root cause analysis, corrective actions, disposition and control of nonconforming material. 

In this function you will:
A.    Reviews non-conformance NCMR tag information for:  Accuracy of information, “Root Cause” problem responsibility at the dept. level., and resolves issues of incomplete or incorrect tag information prior to data entry.  Corrects tag information (as required.)    
B.    Reviews other document information (as applicable) including drawings, part lists, EBOM's, computer reports, etc. Performs dimensional reviews/ functional tests (as required) to verify non-conformance information    
C.    Inputs non-conformance NCMR tag information into NCMR data entry system.    
D.    Contacts vendors to return non-conformance parts/materials.  Generates necessary packing slips, L-orders, and shipping information to return material.  Obtains VISTA return number for inter-unit non-conformance parts/materials. Generates DMR/CA document to vendors utilizing the WISPER System.  Follows-up to ensure that corrective action is provided.    
E.    Maintains returned Vendor DMR/CA responses in WISPER.    
F.    Disposition’s 100% of NCMR’s.    
G.    Maintain contact with Planner's for purchased expedite issues.    
H.    In a timely manner, using mechanical and electrical measurement devices, inspect incoming and made-in-house parts per specified procedures and requirements.    
I.      Electronically record measurements and part rejections utilizing WISPER.    
J.     Coordinate with design engineering and suppliers the resolution to any deviation from printed drawings and specifications.    
K.    Works with the buyer in the case of supplier rejected parts.    
L.     Performs and manages required supplier PPAP’s – Production Part Approval Process and First Article Inspection (FAI).    
M.   Manage the ISO Document Control Process per ISO9001 requirements    
N.    Update database in the web for all ISO documents and forms for release.    
O.    Perform product/process audits as well as internal quality audits.    
P.    Perform Supplier Assessments with the aid of WISPER documentation.    

Qualifications:

Required (Basic) Qualifications: 
•    Associates Degree completed or 3 years relevant manufacturing and technical experience.
•   Working knowledge of mechanical, electrical, and electronic concepts and products.
•    Previous experience and interpretation of blueprint information for inspection purposes.
•    Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
•    No relocation benefit is being offered for this position.  Only candidates within a 50-mile radius of the work location will be considered.  Active-Duty Military Service member candidates are exempt from the geographical area limitation.
Preferred Qualifications:
•    Direct experience with Asheville products, fabricated parts, ATS, LVA, MVCA, or assemblies.
•    ASQ/ Six Sigma Certification
•    Previous experience in a quality or continuous improvement role
•    Three years of experience with Asheville product testing, troubleshooting, or inspection.                                                                              

Position Criteria:

•    Ability to independently perform dimensional checks and functional tests on suspected nonconforming parts or materials utilizing calipers, micrometers, height gauges, hardness testers, fixtures, manufacturing aids, power tools, hand tools, and other devices and equipment.
•    Strong computers skills. (Windows, Excel, Microsoft Office, AS400, WISPER, other applications)
•    Demonstrated history of success working independently without direct supervision.
•    Strong communications skills.  Will act as a company quality representative with Suppliers.
•    Strong problem-solving skills.  Strong negotiation/conflict resolution skills with front-end, shop, and Vendors (including inter-unit.)
•    Strong interpersonal skills and demonstrated accomplishments working in a team environment and mentoring others.