Receptionist
About the job
- Demonstrated experience as a receptionist, in customer service, concierge work, or a similar role.
- Ability to operate office equipment such as fax machines and printers.
- Knowledge of office management procedures and basic accounting.
- Fluency in spoken and written English.
- Strong working knowledge of Microsoft Office, especially Word and Excel.
- Ability to organize and manage multiple tasks.
- Problem-solving ability.
- Ability to tolerate frustration and work under pressure.
- Knowledge of hotel software, preferably Opera.
- Familiarity with management software such as Micros/Symphony.
- Knowledge of rates.
- Keep the reception area orderly and presentable, with necessary materials such as pens, keys, and paper.
- Respond to questions and handle complaints.
- Answer incoming calls and transfer them or take messages.
- Receive and distribute letters, packages, and other deliveries.
- Follow up on emails and requests from future, in-house, and departing guests.
- Monitor office supplies and place orders as needed.
- Keep records and files up to date.
- Monitor office expenses and costs.
- Schedule additional services such as restaurant reservations, tours, experiences, and transportation.
- Attend to the retail area, maintaining cleanliness and arranging merchandise.
- Provide guest service and pursue customer satisfaction, exceeding luxury-service expectations.
- Knowledge of hotel software, preferably Opera.
About the company
Paradero Hotels provides stylish hotel experiences in Baja, focusing on award-winning design, memorable dining, and curated experiences that enhance a traveler’s journey. Its offerings center on staying in thoughtfully designed spaces and enjoying restaurant-worthy meals and life-changing activities, all tied to Baja’s character and locations. Unlike typical hotel brands, Paradero emphasizes the whole travel experience—architecture, dining, and immersive moments—so guests feel a sense of place rather than just a bed for the night. The company’s goal is to elevate Baja travel by delivering distinctive, design-forward stays and curated experiences that leave a lasting impression.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Todos Santos, Mexico
Founded
2018
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Simplify's Take
What believers are saying
- Paradero Villas opens November 15, 2026, adding 24 family-friendly villas.
- Twenty-six branded residences extend sales beyond nightly room revenue.
- Reservations opened early, giving Paradero forward demand visibility for winter 2026.
What critics are saying
- A failed 2026 villa launch strands the expansion thesis and caps Paradero at one resort.
- Luxury rates from $1,275 to $2,575 demand flawless occupancy and service execution.
- All growth sits on one Todos Santos estate; construction delays hit the entire brand.
What makes Paradero Hotels unique
- Design-led, wellness-focused estate in Todos Santos with Michelin-recognized TENOCH.
- Paradero Unbound bundles stays, experiences, dining, and transfers into one premium offering.
- 2026 Best Design Hotel winner and Condé Nast nominee strengthen brand cachet.
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