Senior Manager
Revenue Enablement
Posted on 3/23/2024
Dialpad

1,001-5,000 employees

AI-powered platform for unified business communication
Company Overview
Dialpad, an AI-powered Customer Intelligence Platform, is a leading workspace solution that integrates AI Contact Center, AI Sales, AI Voice, AI Meetings, and AI Messaging, serving over 30,000 brands including WeWork, Uber, and Motorola Solutions. The company's commitment to community involvement is demonstrated through initiatives like The Huddle Lab, an after-school program for young entrepreneurs, in partnership with the Sacramento Kings. Dialpad's technical prowess is recognized by industry giants, with investments from Salesforce Ventures, Softbank, and Andreessen Horowitz, and features in prominent media outlets like Ad Age and AdWeek.
Data & Analytics
AI & Machine Learning
Consumer Goods

Company Stage

Series F

Total Funding

$466M

Founded

2011

Headquarters

San Ramon, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

13%

2 year growth

27%
Locations
Austin, TX, USA • San Ramon, CA, USA • Tempe, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Management
CategoriesNew
Sales & Account Management
Field Sales
Strategic Account Management
Requirements
  • Bachelor's degree in related field or equivalent work experience
  • 6+ years' experience in sales enablement (product enablement is also ideal) at a SaaS company
  • 4+ years people management experience
  • Experience working with GTM teams and a demonstrated knowledge of best practices, methodologies, and technologies in this area
  • Reputation of successfully aligning to revenue org stakeholders
  • Experience with enablement processes with expertise launching programs across a global organization
  • Ability to break down concepts and explain them to different audiences
  • Experience in executing change management initiatives with established approaches
  • Skilled people leader with a history of developing enablement professionals
  • Project management capabilities
  • Excellent communication and presentation skills
  • Experience using Highspot is a huge plus
Responsibilities
  • Oversee end-to-end performance of revenue enablement and everboarding initiatives
  • Manage a team of ~6 enablement managers that align to core parts of our business
  • Partner with sales and post-sales leadership to develop enablement strategies that improve the productivity and effectiveness of our sales and success teams and align to the top-down priorities of our CRO
  • Provide data-driven expertise to evolve programs, validate skill completion, and measure knowledge retention
  • Explore new learning strategies to ensure enablement is seamlessly integrated into the flow of work - allowing reps to prioritize where they win and “win every day”
  • Collaborate with Instructional Designers within our GTM Training arm of the larger enablement team to build and deliver effective digital learning programs and live learning experiences
  • Support product launches by working directly with product management and sales teams on messaging, positioning, and product training
  • Drive strategy and scalable approach to alignment between our internal Dialpad enablement and our partner enablement efforts
  • Build relationships across the business and use subject matter experts to help enhance enablement programs and content