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Dialpad offers a comprehensive AI-powered customer intelligence platform that integrates a suite of services like AI Contact Center, AI Sales, AI Voice, and AI Meetings with AI Messaging. This platform significantly enhances productivity, collaboration, and customer satisfaction by leveraging advanced features like real-time transcription, sentiment analysis, live coaching, predictive customer satisfaction scores (CSAT), and more. Serving over 30,000 brands and millions of users, Dialpad's platform optimizes both team and customer conversations, making it invaluable in today's data-driven business environment.
Company Stage
Series F
Employees
1,001-5,000
Industries
Data & Analytics, Hardware, Enterprise Software, AI & Machine Learning, Consumer Goods
Total Funding
$455M
Headquarters
N/A
Founded
2011
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